Lia Honda Northampton

Made it easy! Roger Cote greeted us at the door and made buying our used 2014 CR-V easy. He was with us the whole way and did everything he said he would. His low-k Roger Cote greeted us at the door and made buying our used 2014 CR-V easy. He was with us the whole way and did everything he said he would. His low-key sales approach was most appreciated. Evan in the financing department had the paperwork ready before we arrived on Saturday. The showroom itself was peaceful - no loud annoying music - and the area, including the bathroom, was clean and bright. The staff very professional and attentive. We walked in on a dreary Thursday evening, signed papers the following Saturday and on a bright sunny Monday were driving our new-to-us car. We couldn't be happier. Thanks! More

Excellent Serbice The service department at Lia Honda in Northampton is excellent. Amy Saletnik is a pleasure to deal with from the time she greets you at your car door The service department at Lia Honda in Northampton is excellent. Amy Saletnik is a pleasure to deal with from the time she greets you at your car door right up until she escorts you back to retrieve your car! She is knowledgeable and friendly and always has a smile on her face! Amy makes the entire service experience a breeze! More

Service I had a great service experience with the help of Shelly She was able to get the part I needed within a day Thanks so much I had a great service experience with the help of Shelly She was able to get the part I needed within a day Thanks so much More

Attentive care and concern Desiree Frank met me with a warm smile and sense of assured capability; she wasn't just putting on a show.I had questions about how some things worked Desiree Frank met me with a warm smile and sense of assured capability; she wasn't just putting on a show.I had questions about how some things worked in my fairly new car, and she answered me in a way that I, not mechanically minded, could understand. A rarity! I told her I only had an hour for that day's service and she guaranteed that it would be ready by the time I needed it. I think, actually, that the mechanics would have liked a bit more time, but as the last seconds of the hour were ticking, she drove the car to me herself. More

Ray Becker gave excellent guidance I worked very comfortably with Ray Becker to find my perfect car. He was able to listen to my priorities and highlight the features of various cars s I worked very comfortably with Ray Becker to find my perfect car. He was able to listen to my priorities and highlight the features of various cars so my choice became easy. Love my new car and am very satisfied. More

Fantastic Experience I recently leased a honda civic from Lia Honda and my experience was fast and easy. My salesman Gerson Alfaro was knowledgeable and kind and I am very I recently leased a honda civic from Lia Honda and my experience was fast and easy. My salesman Gerson Alfaro was knowledgeable and kind and I am very happy with my purchase. More

Ray Becker is great to work with. I've worked with Ray Becker on my last three leases and I highly recommend him. He worked very hard for me and I got great deals each time. I've worked with Ray Becker on my last three leases and I highly recommend him. He worked very hard for me and I got great deals each time. More

New crv-ex Great Service! Jeremy Harvey was very helpful. He Answered all our questions and even stayed late to take us on test drive. They made buying our new Great Service! Jeremy Harvey was very helpful. He Answered all our questions and even stayed late to take us on test drive. They made buying our new Honda crv-ex easy. Highly recommend Lia Honda. More

Must go to Shelly in the service department for all repairs! I normally do not go through dealerships for any repair work, but now I absolutely will, the mechanics did the job right the first time, and very qui I normally do not go through dealerships for any repair work, but now I absolutely will, the mechanics did the job right the first time, and very quickly, Shelly was awesome to talk to, and explained everything. More

My Service Representative Amy Saletnik Amy was not only Professional, Courteous, but very friendly and most importantly not rushed. But I never got a chance to comment when I bought my new Amy was not only Professional, Courteous, but very friendly and most importantly not rushed. But I never got a chance to comment when I bought my new Honda, I had a small run around with getting the oil changed because the car was sitting on the lot for a year. Well after talking to a few people at the Dealership and getting no where I finally vented my Frustration with Amy, Who acted in a very Professional manner, Apologized and promised to take care of the situation. So end of story Amy is my go to person in service at Lia Honda Northampton! Leo Tetreault More