Lia Honda Northampton

Wonderful Service John, please give my thanks to everyone at Lia Honda service. I'm sorry I can't remember all of your names to thank you individually, but I believe I John, please give my thanks to everyone at Lia Honda service. I'm sorry I can't remember all of your names to thank you individually, but I believe I have met all of you. Your service department is the best of all of the places I received service in the 40 years I have owned a car. Your staff has always been efficient, knowledgeable, and honest. Thank you so much for the great service! More

SERVICE FROM kASSIDY kASSIDY WAS FANTASTIC IN TAKING CARE OF MY CAR ,SHE WAS PATIENT AND COMPLETE AND TOOK TIME TO EXPLAIN EVERYTHING TO ME IN DETAIL . SHE IS DEFINATLY kASSIDY WAS FANTASTIC IN TAKING CARE OF MY CAR ,SHE WAS PATIENT AND COMPLETE AND TOOK TIME TO EXPLAIN EVERYTHING TO ME IN DETAIL . SHE IS DEFINATLY A ASSET TO YOUR COMPANY!!! More

Friendly, helpful & efficient Per the title of this review, the team at Lia Honda of Northampton was great to work with. Scott Smith managed my expectations by clearly explaining t Per the title of this review, the team at Lia Honda of Northampton was great to work with. Scott Smith managed my expectations by clearly explaining the services I’d be receiving and how long it would take. More

BRIAN KANE IS THE BEST I WAS BEYOND FRUSTRATED WITH THE USED CAR BUYING PROCESS BEFORE I STEPPED INTO BRIAN KANES OFFICE IN DECEMBER OF THIS YEAR. I WAS LOOKING FOR AN AFFOR I WAS BEYOND FRUSTRATED WITH THE USED CAR BUYING PROCESS BEFORE I STEPPED INTO BRIAN KANES OFFICE IN DECEMBER OF THIS YEAR. I WAS LOOKING FOR AN AFFORDABLE VEHICLE WITH LOW MILEAGE AND IT WAS LOOKING TO BE IMPOSSIBLE.. UNTIL BRIAN CAME TO THE RESCUE! HE HAD A FRIENDLY AND UNDERSTANDING MANNER, AND WORKED HARD TO MAKE SURE THAT I WAS HAPPY AND SATISFIED THROUGH EVERY PART OF THE CAR BUYING PROCESS. I WOULD HIGHLY RECOMMEND BRIAN TO ANYONE LOOKING FOR SOMEONE GENUINE AND KNOWLEDGEABLE WHEN IN THE CAR BUYING PROCESS THOSE CAN BE IMPORTANT WHEN PURCHASING A VEHICLE. More

New 2018 Honda CR-V-L Purchase We recently had the opportunity to purchase a new 2018 Honda CR-V-L from Lia Honda in Northampton, MA. Both Jason Bastia and F. Scott Whitehead contr We recently had the opportunity to purchase a new 2018 Honda CR-V-L from Lia Honda in Northampton, MA. Both Jason Bastia and F. Scott Whitehead contributed to making it smooth and effortless transaction! While Jason handled the initial effort (i.e. working the deal), Scott's follow through was second to none. His attention to every detail says volumes for this dealership! If you're in the market for a new or used car I'd highly recommend reaching out to the folks at Lia Honda, particularly, Jason and/or Scott. I believe you'll have a similar experience. More

Sevice on my Honda Civic I receive fast and outstanding service from Lia Honda especially when I deal with Desiree Frank. She knows her stuff. Always does a great job and let I receive fast and outstanding service from Lia Honda especially when I deal with Desiree Frank. She knows her stuff. Always does a great job and lets me know what has to be done on my car before having the service done. More

Recall work Dealership was great. Drop off of my vehicle was done in less than 5 minutes. The work which could have taken up to a half day was completed in just a Dealership was great. Drop off of my vehicle was done in less than 5 minutes. The work which could have taken up to a half day was completed in just a few hours (or less) More

the experience was painless!! Brian Kane was extremely helpful and gracious! He patiently answered all of my questions and followed through on everything that he said he would do. Brian Kane was extremely helpful and gracious! He patiently answered all of my questions and followed through on everything that he said he would do. He was professional and courteous and very knowledgeable! He was friendly and always available when we called him. When the time comes for a new vehicle, Brian Kane will be the person I reach out to!!! Brian Kane is the man!! More

Desiree Frank is excellent Desiree Frank has over several years been competent, honest, and extremely helpful in all our Honda service visits. She has taken the time to explain Desiree Frank has over several years been competent, honest, and extremely helpful in all our Honda service visits. She has taken the time to explain clearly what our Honda cars need, and what our options are. We have been buying and servicing Honda cars from Lia Honda for 22 years, and Desiree Frank is the main reason we continue with Lia. We have come to rely on her. More

Outstanding Have bought 3 vehicles from them-all good experiences. For friendly service and careful, honest explanations ofvarious courses of action, you can’t b Have bought 3 vehicles from them-all good experiences. For friendly service and careful, honest explanations ofvarious courses of action, you can’t beat Desiree Frank. More