
Lia Honda Northampton
Northampton, MA
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BRIAN KANE IS THE BEST I WAS BEYOND FRUSTRATED WITH THE USED CAR BUYING PROCESS BEFORE I STEPPED INTO BRIAN KANES OFFICE IN DECEMBER OF THIS YEAR. I WAS LOOKING FOR AN AFFOR I WAS BEYOND FRUSTRATED WITH THE USED CAR BUYING PROCESS BEFORE I STEPPED INTO BRIAN KANES OFFICE IN DECEMBER OF THIS YEAR. I WAS LOOKING FOR AN AFFORDABLE VEHICLE WITH LOW MILEAGE AND IT WAS LOOKING TO BE IMPOSSIBLE.. UNTIL BRIAN CAME TO THE RESCUE! HE HAD A FRIENDLY AND UNDERSTANDING MANNER, AND WORKED HARD TO MAKE SURE THAT I WAS HAPPY AND SATISFIED THROUGH EVERY PART OF THE CAR BUYING PROCESS. I WOULD HIGHLY RECOMMEND BRIAN TO ANYONE LOOKING FOR SOMEONE GENUINE AND KNOWLEDGEABLE WHEN IN THE CAR BUYING PROCESS THOSE CAN BE IMPORTANT WHEN PURCHASING A VEHICLE. More
New 2018 Honda CR-V-L Purchase We recently had the opportunity to purchase a new 2018 Honda CR-V-L from Lia Honda in Northampton, MA. Both Jason Bastia and F. Scott Whitehead contr We recently had the opportunity to purchase a new 2018 Honda CR-V-L from Lia Honda in Northampton, MA. Both Jason Bastia and F. Scott Whitehead contributed to making it smooth and effortless transaction! While Jason handled the initial effort (i.e. working the deal), Scott's follow through was second to none. His attention to every detail says volumes for this dealership! If you're in the market for a new or used car I'd highly recommend reaching out to the folks at Lia Honda, particularly, Jason and/or Scott. I believe you'll have a similar experience. More
Sevice on my Honda Civic I receive fast and outstanding service from Lia Honda especially when I deal with Desiree Frank. She knows her stuff. Always does a great job and let I receive fast and outstanding service from Lia Honda especially when I deal with Desiree Frank. She knows her stuff. Always does a great job and lets me know what has to be done on my car before having the service done. More
Recall work Dealership was great. Drop off of my vehicle was done in less than 5 minutes. The work which could have taken up to a half day was completed in just a Dealership was great. Drop off of my vehicle was done in less than 5 minutes. The work which could have taken up to a half day was completed in just a few hours (or less) More
the experience was painless!! Brian Kane was extremely helpful and gracious! He patiently answered all of my questions and followed through on everything that he said he would do. Brian Kane was extremely helpful and gracious! He patiently answered all of my questions and followed through on everything that he said he would do. He was professional and courteous and very knowledgeable! He was friendly and always available when we called him. When the time comes for a new vehicle, Brian Kane will be the person I reach out to!!! Brian Kane is the man!! More
Outstanding Have bought 3 vehicles from them-all good experiences. For friendly service and careful, honest explanations ofvarious courses of action, you can’t b Have bought 3 vehicles from them-all good experiences. For friendly service and careful, honest explanations ofvarious courses of action, you can’t beat Desiree Frank. More
Desiree Frank is excellent Desiree Frank has over several years been competent, honest, and extremely helpful in all our Honda service visits. She has taken the time to explain Desiree Frank has over several years been competent, honest, and extremely helpful in all our Honda service visits. She has taken the time to explain clearly what our Honda cars need, and what our options are. We have been buying and servicing Honda cars from Lia Honda for 22 years, and Desiree Frank is the main reason we continue with Lia. We have come to rely on her. More
Professional and Courteous I came in for service on my Civic and worked with Shelly. She was very knowledgeable about the workings of my vehicle and not only was she professiona I came in for service on my Civic and worked with Shelly. She was very knowledgeable about the workings of my vehicle and not only was she professional, but she had a great sense of humor. I will be back and the prices are very reasonable. More
Amy Saletnik Amy was extremely helpful and clear in describing what my car needed. Amy was kind, profesional and knowledgeable. She was attentive and offered m Amy was extremely helpful and clear in describing what my car needed. Amy was kind, profesional and knowledgeable. She was attentive and offered me the possibility of rides. She was great!!! Thank you 🙏🏽 More
Trustworthy Car Sales I hate buying cars and enter the process hesitantly. All my my dealings with Brian Kane, Joel Olko and Evan Mihalek helped heal my trepidation. I hate buying cars and enter the process hesitantly. All my my dealings with Brian Kane, Joel Olko and Evan Mihalek helped heal my trepidation. More