Lia Honda Northampton

Buyer beware! I think the stereotypical used car salesman was born here! Do your homework using Consumer Reports, NADA (National Automobile Dealers Association) and I think the stereotypical used car salesman was born here! Do your homework using Consumer Reports, NADA (National Automobile Dealers Association) and Kelly Blue Book to determine the market price of the car you're interested in. Also, value your trade-in using similar resources. I found the used car prices to be slightly above market while my trade-in valuation was lower than some of these market resources. I was negotiating on a used car and, in the midst of that process, I was told the car was sold for full price. No call to ask if I wanted to change my offer to full price since I was already "in the process". Just an email saying it was sold. Not very ethical in my opinion. When I complained to the General Sales Manager, he was defensive and said "we'll have to agree to disagree" with his sales policy. More

Wonderful Experience !! I have been a loyal Honda owner since 1988 and just became the proud owner of a 2018 HRV EX-L with navigation. Thus by far has been the best experienc I have been a loyal Honda owner since 1988 and just became the proud owner of a 2018 HRV EX-L with navigation. Thus by far has been the best experience I have ever had purchasing a vehicle. Cam was a pleasure to work with. He was very honest, courteous, knowledgeable and went above and beyond to work with me to finalize this deal. I will definitely be recommending him to family & friends who maybe in the market for a Honda More

Awesome I have bought my last 3 cars at this dealership and been treated extremely well each time. My last purchase was because my little Civic was totaled in I have bought my last 3 cars at this dealership and been treated extremely well each time. My last purchase was because my little Civic was totaled in an accident. The staff was kind and very patient with me as I tested quite a few cars. Picked out a beautiful CR-V, the staff at Lia we're professional and generous. Will recommend this dealership! More

Couldn’t be happier with my first dealership experience! After shopping around for a place to go for my first dealership purchase I wound up at Lia honda. Cameron was who took care of me and I couldn’t be ha After shopping around for a place to go for my first dealership purchase I wound up at Lia honda. Cameron was who took care of me and I couldn’t be happier with my first experience. He made things easy and enjoyable. He was knowledgeable, friendly, very helpful and upfront every step of the way! He made me feel comfortable throughout the whole process and I wound up with a beautiful CRV which is the exact car I wanted. He continued to check up on me even afterwards to make sure everything was going good and that I was happy with my car and for that I will continue to shop and deal with Lia Honda for all of my vehicle needs and will absolutely recommend them and Cameron specifically to friends and family. More

Great customer service I've been purchasing and servicing my Honda's for years at this location. Todd is always very friendly, helpful and goes out of his way to make custom I've been purchasing and servicing my Honda's for years at this location. Todd is always very friendly, helpful and goes out of his way to make customers feel welcome and their business appreciated. It's always a great experience at this location. More

Thanks and Thanks and Ever Thanks to Cam! We recently bought a new 2018 Fit, and actually enjoyed the experience because Cam (and other Honda staff people) made us feel comfortable throughout We recently bought a new 2018 Fit, and actually enjoyed the experience because Cam (and other Honda staff people) made us feel comfortable throughout the process. We found Cam to be totally concerned in honestly helping us, making himself available at all times to answer all our questions and needs, and doing so with great patience, knowledge, and empathy (especially so because we are fussy in how and what we buy). More

Cam was great! The process of buying a car is always so stressful. Cam made the process very easy and also got us a good deal on the car! Would highly recommend cam The process of buying a car is always so stressful. Cam made the process very easy and also got us a good deal on the car! Would highly recommend cam again. More

Friendly and fast I had a great experience with Cam Pinkham, and found the perfect car in less than a week. He always made sure we were well taken care of, even coming I had a great experience with Cam Pinkham, and found the perfect car in less than a week. He always made sure we were well taken care of, even coming in on his day off to make the final deal. I will definitely recommend to friends! More

2017 CRV water filled!!! $32000 CRV 4000 Miles which was filling up with water!!! Puddles under the floor mats! Smelled mildew! The service dept had my car for 26 days! They h $32000 CRV 4000 Miles which was filling up with water!!! Puddles under the floor mats! Smelled mildew! The service dept had my car for 26 days! They had to replace the carpeting. Now the car smells worst than it did before!!! I was told to air the car out!!! A BRAND NEW CAR!!!!! More

Great Experience We worked with Ray Becker to buy one car and lease another. Ray answered all of our questions, walked us through the process and made it easy. He wa We worked with Ray Becker to buy one car and lease another. Ray answered all of our questions, walked us through the process and made it easy. He was very professional and knowledgeable about the vehicles and the process. I would recommend Ray to anyone looking to buy or lease a car! More