Lia Honda Northampton

Great salesman Ray Becker is probably the best car salesman we have ever worked with. He answered all of our questions and took his time, even though the dealership Ray Becker is probably the best car salesman we have ever worked with. He answered all of our questions and took his time, even though the dealership was extremely busy. I would highly recommend him to anyone looking to buy a Honda! More

Thank you Desiree Frank earns high marks for customer service. She is friendly, responsive, and well informed. I always feelin good hands Thank you for your e Desiree Frank earns high marks for customer service. She is friendly, responsive, and well informed. I always feelin good hands Thank you for your excellent care More

Great Customer Service My overall experience was very good. Ray Becker was very helpful and knowledgeable. He took the time to explain everything in great detail. Thanks Ra My overall experience was very good. Ray Becker was very helpful and knowledgeable. He took the time to explain everything in great detail. Thanks Ray! More

Outstanding service and commitment to customer satisfaction! Ashley Lewkowicz was one of the best car dealers I have ever worked with! I am so happy to have had the help she offered me and all the support from h Ashley Lewkowicz was one of the best car dealers I have ever worked with! I am so happy to have had the help she offered me and all the support from her and the rest of the staff at Lia Honda in North Hampton! Thank you for everything!! More

Working with Vets! Calling it like it is!!! I went to the Toyota dealership over in Northampton to try and purchase a used rav4. My financial status was not great at all Calling it like it is!!! I went to the Toyota dealership over in Northampton to try and purchase a used rav4. My financial status was not great at all but I still wanted to try. In short I felt like I wasn't important enough to even try and work out some type of deal within my very limited price range, to make a long story shorter, The sales persons suggested that I go on "Craigs list" to find a car in my price range! OK! time to Leave. Feeling depressed, I headed home but decided to give it one more shot! Pulled into LIA HONDA in Northampton and was greeted in a manner that I did not expect. (Kindness, honestly and most of all UNDERSTANDING!! For 3 days CAMERON N. PINKHAM worked with me and all my problems and as of 4/26/2017 I'll be driving out with a 2010 Honda Civic. (my old car was a 87 Monte Carlo LS). Cam made this Vet feel like a man again. Cameron is the MAN TO SEE! I solute you Cameron. Thanks for your kindness and UNDERSTANDING ATTITUDE. I got your 6 anytime bro. More

Great Customer service Ashley was very professional and friendly and not pushy like some sales people are. My whole experience with the team was warm and welcoming . I hope Ashley was very professional and friendly and not pushy like some sales people are. My whole experience with the team was warm and welcoming . I hope it continues on this path when I start coming in for servicing too. More

Worst experience of my life. Stole my money This was the worst car experience of my life and I will never buy another car from this dealership again. My sales guy told me he will drop the price This was the worst car experience of my life and I will never buy another car from this dealership again. My sales guy told me he will drop the price of the car too meet a certain monthly payment plan I can afford while having warranty and everything included. Once I got home and checked the paperwork, I noticed the car value wasn't dropped but instead my warranty was. So I went back to complain about the price of the car remaining the same and how I lost warranty and they would help me out or work with me. I bought an 18500 car and they wouldn't drop a single penny for me. EVEN THOUGH the sales guy lied and said he would. They will lie to your face just to get a bigger commission check. I do not recommended coming here unless you want to get screwed for your money and have the worst expense of your life. More

Ray Becker left a nice big impression on me Ray Becker understood right away what my needs were when I came into Lia Honda in Northamton, MA. He inteoduced me to several options which all suited Ray Becker understood right away what my needs were when I came into Lia Honda in Northamton, MA. He inteoduced me to several options which all suited what I was looking for. He encourages me to test drive in their large lot to the aidw of their building, the vehicles I felt I liked the best and finally I took the one I most likes for a spin on the nearby highway. Once Ongor back from the test deive, Ray Becker was extremely helpful in helping to get all the indo needed in order for me ro drive away in my new Honda the day after. Ray even walked me to the Service Center and introduced me to the mechanics! Thanks again Lia Honda and Ray Becker. More

Really friendly Jerzy was a really nice salesman. He was patient, kind knowledgable and he spent a lot of time with us. He wasn't annoying or pushy the way some sales Jerzy was a really nice salesman. He was patient, kind knowledgable and he spent a lot of time with us. He wasn't annoying or pushy the way some sales people could be (Especially car sales people). All of the other people were nice as well. Although Jerzy seemed unable to make any decisions without first consulting a manager and that made the process take a really long time. We went back the second day when we decided to buy the car and ended up being at the dealership from 10:30-3:30 because everything was taking so long (the paperwork, final cleaning, finances etc). I don't think that was in the salesmans control, but the dealership should of asked us to come back the next day once everyone else did what needed to be done. That's my only criticism. It was a pleasure to work with Jerzy though. More

Fantastic Scott Whitehead was a fantastic sales person. He was able to accommodate me and have my car ready the next day. Thank you for walking me through the p Scott Whitehead was a fantastic sales person. He was able to accommodate me and have my car ready the next day. Thank you for walking me through the process of purchasing my first car! More