Lia Honda Northampton - Service Center

Friendly and reliable staff . Explain the work that needs to be done without pressure to do what is optional or can be done at a later date. Desiree Frank is always upbeat and fri Explain the work that needs to be done without pressure to do what is optional or can be done at a later date. Desiree Frank is always upbeat and friendly as well as explaining work in clear terms, More

Excellent communication and follow up. Kyle was personable and very easy to deal with. Highly recommend him Kyle was personable and very easy to deal with. Highly recommend him More

They were prompt and ready to take my car in. The waiting room was clean and they communicated well. The waiting room was clean and they communicated well. More

Matthew Verge, of Lia Honda, was friendly, informative, and helpful when I brought my CRV in for service. The service was done well and in a timely manner; Matthew explained how the service would be conduc and helpful when I brought my CRV in for service. The service was done well and in a timely manner; Matthew explained how the service would be conducted and what I could expect afterwards. Would look forward to working with Matthew again. More

I just wanted to take a moment to sincerely thank Jill at Lia Honda for her outstanding service during my recent visit to Lia Honda. Her professionalism, kindness, and attention to detail made the entire exp Lia Honda for her outstanding service during my recent visit to Lia Honda. Her professionalism, kindness, and attention to detail made the entire experience smooth and stress-free. Her friendly demeanor and dedication to great customer service did not go unnoticed, and it made all the difference. It’s always a pleasure working with someone as knowledgeable and helpful as Jill. More

I recently had a very good service appointment at Lia Honda managed by Desiree Frank. Always happy to work with her. Knowledgeable and sensitive to me as a consumer. (even the tricky time she had to re Honda managed by Desiree Frank. Always happy to work with her. Knowledgeable and sensitive to me as a consumer. (even the tricky time she had to represent the dealership in delivering the bad news that my Honda engine needed to be replaced after 106,000 miles. Not easy for a front line employee) More

I have been going to this dealership for many years and have been completely satisfied. Desiree Frank is always so friendly and answers all of my questions! have been completely satisfied. Desiree Frank is always so friendly and answers all of my questions! More

I’ve been going here for years and I trust this dealership with Service of my Honda Fit. My 2 most recent visits have been great. Jill Fuduric was the individual who worked with me both times. Very dealership with Service of my Honda Fit. My 2 most recent visits have been great. Jill Fuduric was the individual who worked with me both times. Very personable and helpful. Much appreciated. A++ More

Jill Fuduric is great at the customer service desk. She knows everything! She makes this dealership run smoothly. It’s the service after we bought the car that keeps us coming back. We have two Hond She knows everything! She makes this dealership run smoothly. It’s the service after we bought the car that keeps us coming back. We have two Honda Odysseys. More

Jill is very helpful and they communicate well across the entire department! Would return for further services. entire department! Would return for further services. More