Lia Nissan of Saratoga

My recent car-buying experience at Lia Nissan of Saratoga Springs was truly exceptional. From the moment I met Steven Laffer, I felt a sense of comfort and trust that I've never experienced before. His genui Springs was truly exceptional. From the moment I met Steven Laffer, I felt a sense of comfort and trust that I've never experienced before. His genuine and caring demeanor, coupled with his honest approach, made the entire process incredibly relaxing. My daughter, who is typically shy and uncomfortable in these situations, felt completely at ease throughout just as equally with her car purchase last month. The entire team, including the sales manager and finance department, maintained the same welcoming and professional atmosphere. I highly recommend Lia Nissan of Saratoga Springs to anyone seeking a stress-free and enjoyable car-buying experience. Customer service is more than just a skill; it's a leadership philosophy. By consistently exceeding customer expectations, leaders cultivate lasting relationships, foster brand loyalty, and ensure continued success. Thank you, Lia Nissan of Saratoga and Steven Laffer #Stevenlaffer #lianissanofsaratoga #saratogalianissan #lianissan #carbuying #customerservice #Carsales #cardealershipexperience #saratogasprings #upstateny #carbuying #newcar #nissandelaership #nissansaratoga #saratoganissan #12866 More

The service at this dealership is always excellent. Olivia Nolan met me in the bay as soon as I pulled in and was on top of things related to my inspection from the beginning....Sean Burke took a lot o Olivia Nolan met me in the bay as soon as I pulled in and was on top of things related to my inspection from the beginning....Sean Burke took a lot of time in his schedule to go over my options for a trade in and explained each one in detail. The care at this dealership since I have been coming is nothing short of perfection. I recommend to anyone. More

Olivia Nolan the service advisor did a great job checking me in and keeping me updated on the progress of my oil change. My only disappointment was when I read the service preformed invoice and the tech sta me in and keeping me updated on the progress of my oil change. My only disappointment was when I read the service preformed invoice and the tech stated they set all the tire pressures. If they completed this process, every tire should not have had a different pressure. I feel the service manager should issue the tech a new tire gauge and show them how it works. With almost every car having the pressure checked electronically on the dash, its shows very quickly that it was a neglected part of the service preformed. More

Called dealer to make an appointment for oil & filter change. They gave me an appointment for that afternoon.. which was great. Arrived at dealership, met service adviser Kaden Peterson. We went over v change. They gave me an appointment for that afternoon.. which was great. Arrived at dealership, met service adviser Kaden Peterson. We went over vehicle history and what I needed to be done. Advised Kaden my car was being driven to our condo in Boca Raton, Florida. Asked that aside from the oil and filter change I needed the vehicle totally checked out. The vehilcle was completed in a little over an hour. Tire pressure was set to proper levels also. They also gave me a coupon for $15.00 off the price. I was very satisfied to say the least. More

Steven Laffer was outstanding. period. We are extremely happy with his service over the years. period. We are extremely happy with his service over the years. More

This was our first time at this location and it is by far the best! the best! More

I so appreciate the dealership and service center. Ms. Chelsea Beyer is a true professional service adviser. She is well versed, knowledgeable, courteous and listens. I have been dealing with her f Ms. Chelsea Beyer is a true professional service adviser. She is well versed, knowledgeable, courteous and listens. I have been dealing with her for a few years and always look forward to seeing he. I hope you know how valuable she!!!!!!! Thank you!! More

Purchased the car there. from Steve Laffer who was great. Continue to have it serviced there. Chelsea Beyer in the service center expedites the transactions seamlessly. 160,00 from Steve Laffer who was great. Continue to have it serviced there. Chelsea Beyer in the service center expedites the transactions seamlessly. 160,00 miles and going strong. More

Kaden Peterson was very professional and answered my questions I had about my 2022 Rogue. questions I had about my 2022 Rogue. More

We had a great experience getting our new vehicle at Lisa Nissan off Saratoga. We worked with Steve Laffer to choose our Nissan Murano. We have gotten three new cars at Nissan, all working with Steve. Steve Nissan off Saratoga. We worked with Steve Laffer to choose our Nissan Murano. We have gotten three new cars at Nissan, all working with Steve. Steve is very knowledgeable and helpful with the whole process. The whole staff was very welcoming and professional. We highly recommend Steve Laffer and Lia Nissan of Saratoga. Great experience! More