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Lia Nissan of Saratoga

Malta, NY

Overview
Reviews
Vehicles
4.9
434 Reviews
Call Dealership (518) 633-1133
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2906 Route 9

Malta, NY

12020

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Showing 434 reviews

May 09, 2024

Not sure if my review went through the first time. I apologize if this is a repeat. Brought my 21 Kicks into Lia Nissan in Malta for an oil change. Was met promptly by Kayden & I waited in the very ni More

by jbrady58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayden Peterson, Celeste Hill
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May 09, 2024 -

Lia Nissan of Saratoga responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Kaden handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

May 07, 2024

This is the 3rd car we have purchased from Lia Nissan of Saratoga. Our sales person Ciara Guibault went above and beyond to get us in the car we wanted and we love it! I would definitely recommend this dea More

by carosel_1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CIARA GUIBAULT
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May 08, 2024 -

Lia Nissan of Saratoga responded

Thank you for sharing your experience with us! We're delighted Ciara handled your wishes with the utmost grace and professionalism. Congrats on the new Nissan! Here's wishing you all the best in your travels, from everyone at Lia Nissan!

May 06, 2024

Chelsea Beyer is pleasant to work with. Not happy with corporate decision to discontinue free oil changes, I have a paper from Nissan stating that I have free oil changes for life, signed b More

by Mslor27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Beyer
Report | Print
May 15, 2024 -

Lia Nissan of Saratoga responded

Thank you for your terrific feedback on Chelsea! We apologize for the adjustments we've made since the ownership change several years ago. For as long as we could, we continued with the appreciation oil changes for a few years, even though it was instituted by the previous owners, Saratoga Nissan, whom your contract was with. We sincerely appreciate our customers, and apologize for any inconvenience you've experienced. Please feel free to get in touch with me if I may assist you in any way. Thank you. Fran Colvett Service & Parts Director Lia Nissan of Saratoga fcolvett@liacars.com 518-886-4800 ext 3226

May 03, 2024

Quick check in and check out. Overall wait over an hour. Previous visit in January was much quicker. More

by decoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill, James Maguire
Report | Print
May 03, 2024 -

Lia Nissan of Saratoga responded

Thank you for taking the time to share your experience with us. We certainly understand the value of your time, and we appreciate your trust in our team's resolve to get the job done right as well as on time. We look forward to making your next visit a better experience.

May 01, 2024

Steven Laffer is our go-to guy, he sold me my first Nissan in 2019 and now I brought my husband for his first but probably not last Nissan. Steve is very attentive and always answers our questions. We More

by gmiller46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Laffer
Report | Print
May 02, 2024 -

Lia Nissan of Saratoga responded

Thanks so much for your stellar review of Steven! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure your transaction was smooth. Congratulations to your husband! Best wishes for amazing travels in his new Nissan!

April 30, 2024

Lia Nissan's Ken Taylor had me in/out with full service detail, thank you More

by rdh717
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ken Taylor in service, Steven Laffer
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Apr 30, 2024 -

Lia Nissan of Saratoga responded

Thank you for telling us the highlights of your service visit guided by Ken! It is our pleasure to ensure convenience and value when you place your confidence in our team. We look forward to working with you again!

April 27, 2024

Sean Burke was great to deal with answering all my questions and showing me the right vehicle More

by Tony Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Burke
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Apr 30, 2024 -

Lia Nissan of Saratoga responded

Great! Thanks so much for your thoughtful feedback, Tony. We're glad Sean took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

April 26, 2024

They always do a great job and keep you informed about the cost and any other issues More

by Carrtransport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Maguire
Report | Print
Apr 26, 2024 -

Lia Nissan of Saratoga responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership service team, and we hope that you'll think of us the next time you have any automotive or Nissan needs.

April 24, 2024

The dealership is uninformed about how the federal EV Tax Credits work. They were unwilling to work for us to get the incentive applied directly to our purchase. More

by kevin.h.yeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Sobkowich
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Apr 29, 2024 -

Lia Nissan of Saratoga responded

Hi, Kevin. We apologize for any inconvenience you're facing and regret that there was perhaps a lack of understanding at time of purchase. The IRS gives two options for dealerships to handle the EV tax credit and I'd be happy to go over those with you when you're ready to discuss it. Feel free to reach me at your earliest convenience. Thank you for your valuable feedback. Tim Simoni Sales Manager Lia Nissan of Saratoga 518-886-4800 ext 3225 tsimoni@liacars.com

April 22, 2024

Always professional, always helpful, fast even when busy! I’ve been going for years and have had three leases through them. Great store with great people! More

by angie.rose92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean sobkowich
Report | Print
Apr 23, 2024 -

Lia Nissan of Saratoga responded

Angie, thank you for reporting on the exceptional work our service team does for you! It is always our pleasure to help you keep your vehicles in shape. Thanks for choosing Lia Nissan for your automotive needs.

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