Lia Toyota of Rockland

Was nice in the waiting area cause I had a complimentary hot chocolate. Thanks to Joseph my salesman for his help and alertness. hot chocolate. Thanks to Joseph my salesman for his help and alertness. More

Since the very first minute Ana was very warming and welcoming helping us to complete the purchase as soon as possible and in an smooth way welcoming helping us to complete the purchase as soon as possible and in an smooth way More

Dealership is kind. Chris especially knows his stuff. Ralph in service is honest, and kind. Thats why I love toyota. Chris especially knows his stuff. Ralph in service is honest, and kind. Thats why I love toyota. More

Just bought my gr Corolla from here, awesome experience with this dealership! Ana Collado took care of me. She was awesome! with this dealership! Ana Collado took care of me. She was awesome! More

I have been a client of Rockland Toyota for over 15yrs and 4 cars. Always the same excellent service across the board, from the sales staff to the service crew. I’m always looking forward to going there and 4 cars. Always the same excellent service across the board, from the sales staff to the service crew. I’m always looking forward to going there as I am always treated so well, even on a busy and crowded day. More

The Service Dept handled the alignment and balancing of the tires to alleviate the steering wheel shaking at 60mph. There was some confusion about rotating tires and changing the oil at 15,000 miles ( 5K i the tires to alleviate the steering wheel shaking at 60mph. There was some confusion about rotating tires and changing the oil at 15,000 miles ( 5K intervals versus 10k ). However, Ralph Russo and Sergio Lucero were able to sort it out for me. Toyota recommends oil changes at 5K , 10k and then 20k. 10k between oil changes seems excessive as I drive in bumper to bumper traffic and on-construction sites. The car was washed which is a nice touch, Thank You More

Went in to buy a pre owned Jeep and ended up taking it home! Fitz and Scott really worked with us and there was no hassle or trouble. Ended up leaving with the number we wanted thanks to these two gentlem home! Fitz and Scott really worked with us and there was no hassle or trouble. Ended up leaving with the number we wanted thanks to these two gentlemen. Would highly recommend. More

Phil Demersky was a great guy! Able to fix my issue in much less time predicted! Got me in and out in no time! A gentleman!! Able to fix my issue in much less time predicted! Got me in and out in no time! A gentleman!! More

I went in for the 15k service (rotation and inspection) and never received a multi-point inspection, despite being told it was performed: 1) No printout of the multi-point inspection report was provided, and never received a multi-point inspection, despite being told it was performed: 1) No printout of the multi-point inspection report was provided, so I had to ask for an electronic copy to be sent [this should be done automatically, even if they’re going paperless] 2) The report stated 12/32 for all tires and 12mm brake lining, which is false as I just measured the tires recently [it’s not a brand-new vehicle with new tires/brakes) 3) When I told the service advisor (Cody McCarthy) the inspection wasn’t done, he got defensive and claimed he only “inputted the numbers,” taking no ownership of the problem. He didn’t take my comment seriously, saying it’s a fairly new car. I told him let’s go out and check the tires together and he said he couldn’t do that. I had to ask for a manager (Tom) to discuss my concerns with the technicians’ work (Jonathan Palacios); Tom offered to re-do the entire inspection if I was willing to wait, but I didn’t, so I told him just to check my tire depth to prove the tech never did it (7/32) which was confirmed. 4) My tires were also under-inflated (33 psi) leaving the dealership, which I had to drive back, and Tom confirmed and fixed. More

Fitzroy Crooks from Lia Toyota is honest and trustworthy. He works with your needs. He has worked with me and a few family members for years. I highly recommend him. He works with your needs. He has worked with me and a few family members for years. I highly recommend him. More