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Liberty Buick

Peoria, AZ

4.8
1,481 Reviews
It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for and we make it easy to search our online inventory to find the perfect New Buick or Used car for you. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance, send us an email and we will promptly reply or call us at (623) 933-5000
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8737 W Bell Rd

Peoria, AZ

85382

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Showing 1,481 reviews

December 16, 2012

I went to Liberty Buick to purchase a new vehicle. My credit is not in the greatest shape at the moment but Helmand did not give up throughout the entire process and we finally found a car together that More

by shenanigans0505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helmand
December 11, 2012

Very friendly and helpful. He was not pushy and was very open and honest in his answers to questions. He made sure we were happy with the deal and made sure we had everything with the car we were supposed More

by brettgardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valero Aclopotoaei
December 08, 2012

I have owned over 100 vehicles in my life and Liberty Buick rates at the top of my list. We stopped in with zero expectations of being able to make a fair trade and boy were we surprised. Greg Steward More

by terigris49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Steward
December 06, 2012

We were extremely pleased with the whole experience of buying a car from Liberty Buick. We are return customers. The customer service is exceptional. Ryan and Tim were friendly and went out of their wa More

by shameyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shippy, Tim Johnson
December 05, 2012

Left car for service. Service was good. Though disorganized. But then I started getting cold call advertising from them on my cell. I'd left the cell number as a contact to pick up my truck. No More

by jorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Many, Manager doesn't return calls
Dec 06, 2012 -

Liberty Buick responded

I apologize that this happened. I'd like to talk to you personally to find out exactly what happened and what might have been the cause, this is not how we do business. I'd like to know what managers you left messages with also. Please contact me at autumnh@libertybuick.com. Thank you for letting us know your concerns. Autumn Henderson General Manager

Jan 01, 2013 -

jorton responded

I spoke with your switchboard and with your service manager. At least that is who they told me it was. I was then shuffled off to " The General managers voice mail" I left my name phone number and the issue. It was promptly ignored. Also your web site comments form doesn't work. It errors out. My guess is intentionally. Sadly I will have to go farther afield to another GMC dealer. Once trust with personal information is broke it is not recoverable.

Jan 01, 2013 -

jorton responded

On a good note thy stopped calling me after I read them the riot act. You need to find out who gave those numbers to advertising. Not chase down my complaint. Fix the problem.

Jan 01, 2013 -

Liberty Buick responded

Thank you for responding. With regards to you being sent to my voicemail, I apologize. I may have been across the street at our other dealership. However, I do respond very promptly if anyone ever leaves a message so I'm not sure what happened. Well, I wish you the best in the future, no matter what dealership you choose to service your vehicle at. Happy New Year!

December 02, 2012

Everyone was helpful and friendly. I believe this dealership values customer service and quality rather than making volume sales. I believe we've found our dealership home. More

by diannechristner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Steward
November 26, 2012

Mike is the best. Not only is he knowledgeable, friendly and customer oriented but he is always there for you when you need him. Nothing but positives for the man. More

by bs4811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liddicoat
November 21, 2012

When I arrived, my Sales Consultant met me outside and worked with me throughout the process to find and acquire the car I bought. He was very professional and also interested in me personally. I had co More

by philb053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Bush
November 13, 2012

I was dreading going through the car buying experience but working with Brian and Joe at Liberty Buick was great. Did not feel the high pressure sales tactics that I have from other dealerships in the pas More

by Rodney82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian FitzPatrick
November 09, 2012

This dealership was just about perfect. I told them the style of car I wanted and they picked out the 2013 Buick La Cross and I love it! Nothing more comfortable and has all the technology I need for it. More

by VickiAGI123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shippie
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