Liberty CDJR

Jordan did a fantastic job and worked with my spouse and I to find the perfect vehicle for our needs. We walked in knowing what we wanted. Jordan listened, let us test drive and then spent time negotiating I to find the perfect vehicle for our needs. We walked in knowing what we wanted. Jordan listened, let us test drive and then spent time negotiating with us for a fair price for the vehicle we wanted. Though new at her position, she seems passionate for her role. As she gains more knowledge of the industry, that knowledge coupled with her personality, she will go far! The lobby of the dealership can use some upgrades though. Adding complimentary drinks and snacks provides nourishment during very long purchasing negotiations. Though offered water, after 5 hours we would have liked to munch on something that we did not have to purchase ourselves. The space was also very cold! All in all, the dealership left a lot to be desired but the Employees were fantastic. Looking forward to the Summer and the top off! More

False advertisement is what they practice . ..due to the continued receipt of promising calls and sales promotions to do a trade-in confirmed by several sales appointments, during which time bei ..due to the continued receipt of promising calls and sales promotions to do a trade-in confirmed by several sales appointments, during which time being told "you qualify" and then turned away each time. More

Lied about warranty. Employees smoke weed outside. Took 2 full days to buy car. Manager is useless and no help, he is also a liar. Employees smoke weed outside. Took 2 full days to buy car. Manager is useless and no help, he is also a liar. More

Worst dealership ever. Scams are conducted Matt blatt. They had my car for a month no service has been done the ordered the wrong parts I will be uploading msg and video on Scams are conducted Matt blatt. They had my car for a month no service has been done the ordered the wrong parts I will be uploading msg and video on the scam where they breaking wheel locks and charging you for it because an employee stole the wheel locks after being fired for scams. They ordered the wrong parts after telling me I would have the car over a week ago is been months and this is a manufactured error on the vehicle. Nothing was offered no replacement just a long wait ain’t for repair. Lawsuit is filled and Better business is investigating and I have to file for losses. This story is going to be escalated and get some media attention once I compile all the evidence. I will continue to update. More

Brought in my 2022 Grand Cherokee L with 17,500 miles on it for oil change and tire rotation. Picked up my vehicle about 3-4 hours later, paid and started to drive back to my home about 4-5 miles away. Car it for oil change and tire rotation. Picked up my vehicle about 3-4 hours later, paid and started to drive back to my home about 4-5 miles away. Car started to shake and than white smoke was pouring out of the tail pipe. Drove car slowly back as dealer instructed to have the car looked at. Dealer said white smoke could be coolant leaking into the engine and that the coolant was low even though the paperwork they gave me states they checked and topped of all fluids including coolant, which was a lie. Called out the service advisor Joel Pica on the coolant level being low and what the paperwork states and he told me that they don't know what type of coolant is used so they don't top it off. HOW DOES THE JEEP DEALER NOT KNOW THIS, IDIOTS. Had to pay for a rental for 2 days because they wouldn't. Came back two days later after they told me the car wasn't having the issue anymore, told me they did a second oil change and the car is working fine. There paperwork states that the oil was low and that may have been the cause of the issue. How could it be low if I just brought it in for an oil change, they clearly have no clue what they are doing at this dealership. Didn't reimburse me for the car rental even though its there fault the car had the issue in the first place. More

Amazing team of individuals committed to providing superior customer service with honesty and integrity as core principles! Joanne (Internet Rep), German (Sales Mgr), David (Sales Rep) & Chris (GM Sal superior customer service with honesty and integrity as core principles! Joanne (Internet Rep), German (Sales Mgr), David (Sales Rep) & Chris (GM Sales) all worked together to answer my questions, to fairly negotiate and to make leasing my new Jeep a pleasurable experience. I want to particularly thank German for being one of the best examples of superior customer service I have had the pleasure of working with in all my years of leasing cars. Yes, I would highly recommend this dealership to all my family and friends! TY to all the MB team! More

Left my car with these guys on 7/17, and as of yesterday no word about the problem. Stay away from Matt Blatt for service and purchase. They are the pits. To add to an already bad situation, I am a Pasto no word about the problem. Stay away from Matt Blatt for service and purchase. They are the pits. To add to an already bad situation, I am a Pastor and was unable to get to a parishioner last night whose husband passed away...Way to go, Matt Blatt. More

This is the worst dealership I have ever dealt with! !!! They assured me the car had been serviced yet the module for my head light was blown they put a shady paint job on the car that literally peeled o !!! They assured me the car had been serviced yet the module for my head light was blown they put a shady paint job on the car that literally peeled off all attempts at communication have been ignored I would not suggest this dealership More

Awful service, lazy and rude sales managers. I thoroughly enjoyed shopping here years ago but since the dealership has changed hands it appears to be going downhill quick. I thoroughly enjoyed shopping here years ago but since the dealership has changed hands it appears to be going downhill quick. More

If I could rate lower I would. Anyone seeing this, please do not bring your car here or even think about bringing your car here. It will cause nothing but trouble and headaches. Ne Anyone seeing this, please do not bring your car here or even think about bringing your car here. It will cause nothing but trouble and headaches. Needed to get a new key and a detailing and it took over a month! And once I picked up the car, they tried to over charge me and the inside was still a mess and dirty. The only positive thing about this dealership is the service manager Hector and how nice, friendly and helpful he was. But everything else about this dealership is an absolute joke and nothing short of it. “Customer service is our number 1 priority” that’s the real joke. More