Liberty CDJR

Great Experience I have a very good experience with this dealership who located my Pacifica Touring L minivan, Frank and Michelle helped locate the van and we negotiat I have a very good experience with this dealership who located my Pacifica Touring L minivan, Frank and Michelle helped locate the van and we negotiated trade and price over the phone since I am 3 hours away. They helped me get the best price and financing. Justin took his time with me and was very information on the features of the Pacifica. Michelle spent a lot of time working with management on locating the van and insuring customer satisfaction More

I was thoroughly happy with the transaction that was done After dealing with Cherry Hill Chrysler Dodge Jeep Ram, I came to Family CJDR and the experience was more than pleasant. AFTER BETTER DEAL. I plan to After dealing with Cherry Hill Chrysler Dodge Jeep Ram, I came to Family CJDR and the experience was more than pleasant. AFTER BETTER DEAL. I plan to work with DELCO Dave, JUSTIN, and FAMILY for years to come. Thanks again. More

Careles service. Had my truck in for oil change care rotation and DTF fluid filled up. I was told 1 to 1/2/ hour service I waited 4 hours before completion of the wo Had my truck in for oil change care rotation and DTF fluid filled up. I was told 1 to 1/2/ hour service I waited 4 hours before completion of the work with Mr Cruz totally unconcerned of my request of an update. He kept saying that this is the way things are there. The truck had no DTF filled and I has to bring it back once buying the fluid myself and have one of the service gentleman ( Mr Alan, a real asset for the company based on his kindness and commitment to service) to complete the job. I left again and the tired were not inflated. I came back and I had them inflated. I just discovered that they never rotated the tired. This place is totally unfriendly with customers and treat people without concern and respect. Of note, Mr. Alan, Vietnamese American diesel engine service gentleman, was of great help and very pleasant. He might be the only reason I would ever come back to this place and I will not purchase my next vehicle here. You have good people there, but reconsider to get rid of the bad ones. More

A week of xxxx.. I want there on 12-1-17 I told them the problem I was having with my brakes,Benjamin Cruz told me I needed a battery and that was all.How did they go I want there on 12-1-17 I told them the problem I was having with my brakes,Benjamin Cruz told me I needed a battery and that was all.How did they go from my brakes to my battery I'll never understand,anyway I got it.That same night my brake light came on.So I had to go back on the 8th to get my brakes done.When my van was done I noticed they had sideswiped my mirror.So I asked to speak with a manager.John B.that's what he said his name was told me it was my fault because it was a public parking lot.They never have to worry about me again.The service was so poor.After spending almost $1000.00 with in one week with them &to had my car hit was enough for me.. More

No deal done now my credit affected On Nov. 14. My daughter went to family to look for a newer car. When she met the sales man Tim Barlow. Prior to myself being there, she started the cr On Nov. 14. My daughter went to family to look for a newer car. When she met the sales man Tim Barlow. Prior to myself being there, she started the credit process. She found out that she would need a cosigner, this where I come in. Upon my arrival I was greeted and we sat down. The salesman asked for my information and ID and asked me to signed a paper for inquiry. Before the next step was done I asked what he would be looking for. (Tim) stated he was checking my credit score to see if I was good credit source. After further discussion and a few HRS of trying to make the deal we asked for 24 HRS to consider provided information. In the next few days it was found that my credit was hacked. Upon pulling my credit report to resolve that issue, I had found that the dealer 'Family' had 7 hard inquires on my file. On 11/22/17 I personally returned to the dealer speaking to the salesman Tim, manger Dave and a person at the finance desk (sorry dont remember name) asking them to undo those inquirers. It was explained that they wont do it ! Based on my credit history and 2 other vehicles purchased at that dealership. They offered to place me in a new truck that I had mentioned I had an interest in. I have been in contact with the 7 mentioned banks, and two of the credit bureaus. With NO resolve of removing those hard inquires until December of 2019. I now ask for someone at Family dodge to please help me fix this. It can be fixed with one letter from you guys or calling the credit bureaus on my behalf More