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Liberty Chrysler Dodge Jeep Ram

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.8
1,245 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 1,245 reviews

December 09, 2024

Very good! Thank you. All service in the dealership is good! Thanks to Justin Mounce. More

by MIM552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
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Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and our team, and we look forward to working with you again.

December 09, 2024

I love my new Subaru Crosstrek. Joey was a huge help in sorting out the best deal for me! More

by jmhenshaw58
Recommend Dealer
Yes
Employees Worked With
Joey Torcha, Armi Matienzo
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Dec 10, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear Joey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 09, 2024

I was told upon arrival that they oil change and inspection will take 45 minutes. I came back after an hour and a half and had to wait another half hour. My battery was not tested. My car was not wa More

by TJF8867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
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Dec 10, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand your concerns regarding the service time and the issues with the oil change and inspection at Liberty Chrysler Dodge Jeep Ram. Your feedback about the battery test and the discrepancy with your previous service records is valuable to us. We strive to meet our customers' expectations and would appreciate the opportunity to address your concerns further. Please feel free to contact us directly, so we can work towards a resolution. Thank you again for your feedback. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

December 08, 2024

Very trustworthy! Justen is the best! Always pleasant and polite! I like seeing the videos they have now to keep you updated. More

by Lynette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justen Mouce
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Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Lynette, Thanks for sharing your thoughts about your experience working with Justen here at Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

December 08, 2024

Excellent service. Quick and easy drop off, great loaner provided, and smooth pick up process. Great communication and customer service. More

by Lula08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce, cashier Kyra
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Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Lula, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 07, 2024

I have always been well treated at this dealership. My needs are readily addressed. Done. More

by gfahrenbac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2024

Great service. Informative and thorough. Friendly staff. Shuttle service is wonderful. Overall good experience. Thanks More

by annie8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Annie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

December 07, 2024

Great staff, Zaia my salesman was great he made sure all my question and concerns were answered and everything was squared away. Service team was great as well More

by Chicagonative23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Liberty Chrysler Dodge Jeep Ram. Zaia and our team appreciate your business and hope to see you again soon!

December 07, 2024

Justin is always professional, courteous and very helpful. We always have much appreciated his assistance. More

by RPITHAWALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
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Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to hear Justin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 06, 2024

No problems, prompt service, caring aditude from the staff. Will come again when needed. Thank you More

by SUEBECWYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Dec 09, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Sue, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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