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Liberty Chrysler Dodge Jeep Ram

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.8
1,239 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 1,239 reviews

November 06, 2024

Very disappointed how long it took to get someone to answer my call for service on an early Friday morning - took an hour and a half to finally speak to someone. Then 5 days to complete the service aft More

by joaniegehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
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Nov 07, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Joanie, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 05, 2024

Everyone was great and I will be back the next time I need service! I am was glad when my service representative explained what service was needed next. More

by sallymiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Norehead
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Nov 07, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Sally, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

November 04, 2024

Tony over at Service department was very nice and helpful. My experience was Tony was great. Not like previous visits. More

by elena.villa32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, service department
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Nov 04, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Elean, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comment Tony and with our service team, and we look forward to working with you again.

November 04, 2024

Steve, Jerry, and Nate were all incredibly helpful! !! Left a very happy customer thanks to them :) More

by MAGS1216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Hemmer, Jerry, Nate Kalisik
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Nov 04, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Steve, Jerry, and Nate can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 04, 2024

Smooth check in and efficient service from Tony. He explained the options and the prices clearly. More

by THOMSONCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 05, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Chris, It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

November 03, 2024

Prompt and excellent service. All of the service department staff are customer centered and provided an excellent experience. More

by ALGROW2FIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
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Nov 04, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

November 03, 2024

Super friendly staff and very welcoming. Answered all our questions and let us see everyone we wanted. More

by BREEHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Mario, Zaia, and our team. We're glad to hear we delivered such a great experience!

November 03, 2024

My experience was great as always. Great service and staff. Brian and Steve in the service department are great to work with. More

by lsides21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service
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Nov 04, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian and Steve met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

November 03, 2024

They did a fine job. There were no problems with the visit at all. Thanks More

by HANK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

November 02, 2024

In all my years I’ve never been treated better. Thanks Mr. Al Friello for you made me feel like family. More

by Jabba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Jabba, Thank you for your very kind review. Allen and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

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