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Liberty Chrysler Dodge Jeep Ram

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.8
1,241 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 1,241 reviews

September 18, 2024

On a prior visit, I had a regretful experience. Jim Gray, the Service Manager, went above and beyond to right this. It was truly appreciated to return to a more traditional experience of caring fo More

by l-minelli1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gray
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Sep 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It's great to hear that Jim was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Liberty Chrysler Dodge Jeep Ram!

September 18, 2024

Brought in my car for a check engine light. .Justin M took care of me. Extremely professional. While there the manager came in waiting room as well. To check on all. I was very impressed with al More

by KIMi56
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin M and I don't remember the manger on the Sat that I was there..
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Sep 18, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Justin here at Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 17, 2024

Excellent service every time that I take my vehicle they are very nice, I really recommend More

by Amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano urbanio
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Sep 17, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Amador, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 15, 2024

Libertyville Jeep is easy to deal with from buying my new Jeep to getting my first maintenance service. More

by BOKALDERS1680
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2024

could not have had a better experience, it felt as though Chris was a family member eager to help us solve our unique situation. More

by SMITTYANDDONNA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2024

My 2024 Forester with a little less than 6,000 miles and owned for about 9 months had a broken front driver side axle and a broken passenger side ball joint, diagnosed over 2 visits. Alex handled the repair More

by LORRIEHARDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rios
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Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

September 15, 2024

The service advisor Bryan was fantastic. He is so helpful, efficient and gets us in and out in a timely manner each and every visit. More

by rmeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 16, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 14, 2024

Great service. Tom our service manager was very efficient , knowledgeable and helpful with our service needs. A real plus for Liberty Subaru. More

by SPINNERRUS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Tom was my only contact and clerk in service department
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with our team, and don't hesitate to let us know if we can be of further assistance.

September 14, 2024

Service was excellent and will definitely recommend Liberty Subaru service. Justine Mounce did a good job on explaining what’s the status of my car. More

by jaime.jocson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Mounce - Service Dept
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justine met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

September 14, 2024

Service personnel were professional, helpful, and courteous. Kept me informed regarding progress on the work. Vehicle was ready when promised. More

by ctrela1143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fee
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Sep 15, 2024 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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