
Liberty Ford Brunswick
Brunswick, OH
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Very professional and courteous. Very detailed and explained everything that was going to be done to the vehicle. Plus the free car wash is nice also. Very detailed and explained everything that was going to be done to the vehicle. Plus the free car wash is nice also. More
Buying my 2024 F150 was one of the best experiences I’ve had buying a vehicle. Sales person was great. After the purchase I had a couple issues the service department took care of , quickly and no problems had buying a vehicle. Sales person was great. After the purchase I had a couple issues the service department took care of , quickly and no problems. Typically don’t work with dealers service except for warranty issues but Liberty service has my business. Good people to work with and great work More
I had an emergency when my car engine wasn’t working, I called Liberty Ford of Brunswick and I got an appointment the following day, I waited some time but the problem was solved . I am satisfied with t called Liberty Ford of Brunswick and I got an appointment the following day, I waited some time but the problem was solved . I am satisfied with the outcome. More
They scratched the windshield during detailing when I bought it and haven’t fixed it. I bought it June 30th….its August 20th. I saw it and showed the manager and he said they’d get it fixed. I was ver bought it and haven’t fixed it. I bought it June 30th….its August 20th. I saw it and showed the manager and he said they’d get it fixed. I was very happy with the buying experience but when it comes to this fix, it’s been excuse after excuse. Don’t count on them to fix their mistakes. There is nothing worse they a company that doesn’t take responsibility for their own actions. Unfortunately, I will not be recommending this dealership. More
I dropped my car off on a wed night. I never received any updates and had to call and leave messages. Finally got through and was asked if they could keep my car into Friday and I agreed I never received any updates and had to call and leave messages. Finally got through and was asked if they could keep my car into Friday and I agreed. Never heard back all day Friday and no reply to my messages. Was without my car all weekend. Left several messages on Monday for service. Also tried to get through to service by calling sales. Someone finally answered at the end of the day. Of the items I wanted checked, the only thing that was really addressed was an oil change and tire rotation after being without my car for five days. The lack of communication and inability to get through to anyone was very disappointing. Lastly, on prior service work, my car was washed when I picked it up. That did not happen on this visit. More
Very nice clean enviroment> Professional,friendly employees.. excellent price on the vehicle.. Would recommend family and friends to visit you location. employees.. excellent price on the vehicle.. Would recommend family and friends to visit you location. More