
Liberty Ford Brunswick
Brunswick, OH
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11/3/22 follow up from previous visit to solve problem. they corrected it in a decent timeframe. I was very satisfied with the outcome. they corrected it in a decent timeframe. I was very satisfied with the outcome. More
Mediocre at best, between their business practices and how the chain of command functions be prepared for shining smiles when things are going well and less then apathetic supervision when things are goin how the chain of command functions be prepared for shining smiles when things are going well and less then apathetic supervision when things are going poorly or they are in the wrong. I’ve bought four cars from this dealership and question if there will be a fifth and will not seek their service center for anything more then an oil change. Good luck. More
I met with salesman Phil Klatka on Thursday morning at 9AM and looked at a 2019 Honda Civic SI that Liberty Ford in Brunswick had on their lot. The car looked great and Phil was excellent to work with. He 9AM and looked at a 2019 Honda Civic SI that Liberty Ford in Brunswick had on their lot. The car looked great and Phil was excellent to work with. He asked me what I thought of the car and if I was interested in purchasing it. I told him that I was pressed for time but I would like to take it for a short test drive- he made that happen within 2 mins. I drove the car and returned in about 10 mins. Phil asked what I thought and I told him that I would purchase the car if we could come to terms-he asked me what my offer was and then he went to the decision maker and returned to the desk where I was sitting in about a minute and said that we had a deal. I then left the dealership for my appointment and returned later in the afternoon and we completed all of the paperwork. I advised that I needed the car to be delivered and Phil said that he would bring the car out the next morning at 9AM. The next morning at 9AM Phil arrived in my nice Honda Civic at my home. If anyone wants a no hassle car deal, please see Phil Klatka at Liberty Ford Brunswick. He knew my time was important, the negotiations were very easy, and the test drive (alone) was greatly appreciated. On top of how easy it was to deal with the dealership, Phil arrived the next morning right on time- excellent experience all the way around. I highly recommend Liberty Ford of Brunswick and Phil Klatka. Jeff More
I serviced 2 of my 3 year 2019 Escape lease with Liberty Ford Brunswick resulting in excellent service. When I decided to buy my lease, I went to them and met Randy. Randy was efficient and courteous and n Ford Brunswick resulting in excellent service. When I decided to buy my lease, I went to them and met Randy. Randy was efficient and courteous and networked me with the agency credit department for a great experience and purchase. More
I worked with service advisor Zachary Lahood. He was knowledgeable, friendly and kept me informed about what was going on with my vehicle. I will use this service dept. again. Dave M. He was knowledgeable, friendly and kept me informed about what was going on with my vehicle. I will use this service dept. again. Dave M. More
Brunswick's Liberty Ford has been great to work with whether buying a car or having service work done. All have been eager to please and very professional. whether buying a car or having service work done. All have been eager to please and very professional. More
I bought a Toyota 4 Runner at Liberty Ford from Randy Hudack. The process was very easy and quickly done per my needs. All in all, it was good experience for me. They were very kind and patient with me. Hudack. The process was very easy and quickly done per my needs. All in all, it was good experience for me. They were very kind and patient with me. I would recommend Liberty Ford in Brunswick. More