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Liberty Ford Brunswick

Brunswick, OH

4.8
623 Reviews
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3101 Center Road

Brunswick, OH

44212

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Showing 623 reviews

November 16, 2022

11/3/22 follow up from previous visit to solve problem. they corrected it in a decent timeframe. I was very satisfied with the outcome. More

by karlorient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor;2844, Techs;F1FZ*9G444*G
Dec 02, 2022 -

Liberty Ford Brunswick responded

Hi Karlorient, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

November 14, 2022

Mediocre at best, between their business practices and how the chain of command functions be prepared for shining smiles when things are going well and less then apathetic supervision when things are goin More

by Michael iuzzolino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
November 13, 2022

I met with salesman Phil Klatka on Thursday morning at 9AM and looked at a 2019 Honda Civic SI that Liberty Ford in Brunswick had on their lot. The car looked great and Phil was excellent to work with. He More

by gp381999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Klatka
Nov 12, 2022 -

gp381999 responded

Excellent process and experience!

November 11, 2022

I serviced 2 of my 3 year 2019 Escape lease with Liberty Ford Brunswick resulting in excellent service. When I decided to buy my lease, I went to them and met Randy. Randy was efficient and courteous and n More

by ed.jakubick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 18, 2022 -

Liberty Ford Brunswick responded

Hi, we appreciate your feedback of our Staff's outstanding service! At Liberty Ford Brunswick, we value our customers and we look forward to seeing you on your next visit. Take care!

November 11, 2022

I worked with service advisor Zachary Lahood. He was knowledgeable, friendly and kept me informed about what was going on with my vehicle. I will use this service dept. again. Dave M. More

by Dave M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Lahood
Nov 16, 2022 -

Liberty Ford Brunswick responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 09, 2022

Brunswick's Liberty Ford has been great to work with whether buying a car or having service work done. All have been eager to please and very professional. More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Klatka
Nov 18, 2022 -

Liberty Ford Brunswick responded

Hi Benny, we are very happy to have provided you with such a positive experience! It is great to hear our Staff took such great care of you! We hope to see you here again!

October 10, 2022

Everything went great. The staff was friendly and knowledgable. Randy took care of me. Recommend More

by vmeyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Curt
Oct 12, 2022 -

Liberty Ford Brunswick responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Liberty Ford Brunswick, we value our customers and we look forward to seeing you on your next visit. Take care!

October 08, 2022

I bought a Toyota 4 Runner at Liberty Ford from Randy Hudack. The process was very easy and quickly done per my needs. All in all, it was good experience for me. They were very kind and patient with me. More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hudack and Curt Brown
Oct 12, 2022 -

Liberty Ford Brunswick responded

Hi Michelle, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

October 03, 2022

It would’ve been nice if I’ve been able to get a rental car for the five months that my vehicle was in the shop More

by dpwilliams23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zany from Brunswick and Victoria Estrada from corporate
September 23, 2022

Great to deal with and was worth the 5. 5 hr drive. And Randy was spot on with everything. More

by dave.richards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Curt and Emily
Oct 07, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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