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Liberty Ford Brunswick

Brunswick, OH

4.8
623 Reviews
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3101 Center Road

Brunswick, OH

44212

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Showing 623 reviews

July 08, 2022

The staff us always very helpful and easy to deal with . the service department is very accommodating More

by lori3s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hawkins,Curtis Brown,Joe/ service
Jul 11, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! At Liberty Ford Brunswick, we value our customers and we look forward to seeing you on your next visit. Take care!

July 01, 2022

Always great. And their courtesy driver, Dennis, is a great asset to the company. Very friendly and professional. More

by jmasterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, do not recall other names
Jul 11, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

June 29, 2022

Didn’t have any Mavericks available - not an uncommon occurrence. Wasted everyone’s time, cars.com is very frustrating. More

by Monsmacalvin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember.
Jun 30, 2022 -

Liberty Ford Brunswick responded

Hi, we are so disappointed to learn of this situation you have described. We appreciate the opportunity to speak with you and resolve this matter. Rich Shagovac General Manager (330) 225-9141

June 22, 2022

After a 3 year lease, I decided to purchase the vehicle. I scheduled the appointment. Upon arrival Chuck Hawkins had all of the paperwork ready to go. It was a much smoother process then I had expected. More

by dmorton18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
Jun 24, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

June 11, 2022

The staff was friendly. Prompt service. Appointment made quickly and car was done on time. Problems solved More

by Denalatosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie
Jun 13, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 10, 2022

Chuck was very professional in handling my purchase and the paperwork for my leased vehicle. More

by Friendly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hawkins
Jun 13, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 08, 2022

This dealership has nothing for sale/lease at a decent price. The salesman I had, Phil helped me lease a loner Escape three years ago and a somewhat good deal. A year before the lease was up, I received c More

by Dayna C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil
June 07, 2022

From sales to service, all members of the Liberty Ford staff are kind and considerate. More

by Rebecca116322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 09, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 01, 2022

Randy was awesome! Very professional! He did a great job in helping us find a used car for our 16 year old. More

by CJ
Recommend Dealer
Yes
Employees Worked With
Randy Hudak
Jun 09, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

May 19, 2022

Very professional, keep going back for all my maintenance. Pricing very reasonable. Been going 6 years now. Thank you. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Widenmeyer
May 20, 2022 -

Liberty Ford Brunswick responded

Hi Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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