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Liberty Ford Brunswick

Brunswick, OH

4.8
623 Reviews
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3101 Center Road

Brunswick, OH

44212

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Showing 623 reviews

September 28, 2020

I’ve been buying cars and getting them serviced at Liberty Ford for 15+ years. I brought my 2010 Fusion to get an oil change recently. However, there were some major repairs that were needed. Decided More

by Bridget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
September 22, 2020

I purchased my Escape from Liberty and the sales support was great . I've since have taken the car for routine service and the staff have been friendly , helpful, and professional. I'd buy another car from More

by vjames2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
September 21, 2020

Horrible service that should not be trusted. They lied about what was wrong with my car, saying that my brake pads were "down to metal on metal"; I took my car to personal mechanic two days later and watc More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Harris
Sep 24, 2020 -

Liberty Ford Brunswick responded

Amy, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please contact Rich Shagovac, General Manager at (330) 225-9141 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 20, 2020

I have bought several cars from Liberty Ford Brunswick. Dale Koracky has been a great salesman. He is knowledgeable, friendly, and professional. I will continue to use him as my salesman. I had my lease More

by swilnewbus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary in Service, Dale Koracky in Sales
Sep 24, 2020 -

Liberty Ford Brunswick responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

September 15, 2020

I purchased a 2017 Ford Escape. Andrew Luce was the sales agent. He was very professional and he took time to answer all my questions. More

by Peaches
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt
September 11, 2020

Best service and people ever! Ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever e More

by delanron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott / Tom
Sep 16, 2020 -

Liberty Ford Brunswick responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Liberty Ford Brunswick for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 03, 2020

Friendly People! Great Service! To the point! They tell you how long you will have to wait and keep you up dated! That is why I keep coming back for service! More

by tinaandmikeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Harris, And Everybody
September 03, 2020

LLoyd in service was very friendly and started the preparation. John in Service was also friendly, and thorough in delivering my Ford Edge on time... More

by jrzel64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LLoyd, John
Sep 04, 2020 -

Liberty Ford Brunswick responded

Hello, your comments keep us motivated and working hard for all our guests! As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

September 03, 2020

Great service anytime we have purchased a car or had it serviced! Always recommend this dealership to friends and family. Again thank you. Thank you. More

by Lynnwhitely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
Sep 04, 2020 -

Liberty Ford Brunswick responded

Hello, thank you for taking the time to leave us your response to our Staff's customer service! We hope to be of service to you again! Take care!

September 01, 2020

Dropped me off with shuttle service. Reviewed inspection report and provided recommendation to change filter. Also honored competitor's coupon. Only gripe was how long it took to perform a simple oil change More

by AtrocityExhibit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 02, 2020 -

Liberty Ford Brunswick responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you so much for choosing Liberty Ford Brunswick as your first choice for service!

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