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Liberty Ford Brunswick
Brunswick, OH
636 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 636 reviews
November 27, 2020
Work was done on a timely fashion. Customer service was great,helpful with my warranty work 👍.would recommend this dealer to my friends. great work great,helpful with my warranty work 👍.would recommend this dealer to my friends. great work More
by Johnannbotson
Employees Worked With
Nicole nahm
November 26, 2020
Very professional and considerate. Excellent service and workmanship. I will only use Ford service in the future. A pleasant experience. I will recommend Ford service to all my family and friends. workmanship. I will only use Ford service in the future. A pleasant experience. I will recommend Ford service to all my family and friends. More
by henry_g
Employees Worked With
Service manager
November 16, 2020
we had issues with a backup camera working and took months to get a new one on a NEW Ford f-150 and when we did get a new one, it was subpar at best, poor quality and substandard functions on camera. H months to get a new one on a NEW Ford f-150 and when we did get a new one, it was subpar at best, poor quality and substandard functions on camera. Have been dealing with this issue for months, before this issue we bought or leased all of our vehicles thru this dealership but now i think we will have to go somewhere else, disappointed with this exoerience More
by scvitic
Employees Worked With
Phil klatka and Dan
November 07, 2020
This. Explorer we bought is A great 🚙 we have had no problems with it even pulling a camper in Liberty Ford in Brunswick is great service Thanks Ed Leonard problems with it even pulling a camper in Liberty Ford in Brunswick is great service Thanks Ed Leonard More
by Trucker
Employees Worked With
Just service people
October 27, 2020
The best service I've had, they were quick & pleasant to work with!! Thanks again for taking care of my explorer!! Would refer them to my family & friends! work with!! Thanks again for taking care of my explorer!! Would refer them to my family & friends! More
by hcre8v1
Employees Worked With
Not sure of their names
October 23, 2020
I have had nothing but a great experience with the service department. Friendly and very considerate. The only thing that bothers me is that I am asked to write a review. I am not a person with ma service department. Friendly and very considerate. The only thing that bothers me is that I am asked to write a review. I am not a person with many words. Just know that my experience was a good one. More
by 16 Fusion
Employees Worked With
John
October 23, 2020
I would deal with them for everything I need. They are the best service dept. I have ever dealt with. They take such great care of our cars and are so friendly and helpful and they never try to do anythi the best service dept. I have ever dealt with. They take such great care of our cars and are so friendly and helpful and they never try to do anything that is not needed. They are the best!!!! More
by Al B.
Employees Worked With
Dan, Dale, Stefani Collier and more
October 21, 2020
This is our third vehicle purchased from Liberty Brunswick. Excellent customer service and they made the process easy. Will be back for sure. We have also been very satisfied with the service in the Brunswick. Excellent customer service and they made the process easy. Will be back for sure. We have also been very satisfied with the service in the past and will continue to have all service issues handled here. More
by mcpeek729
Employees Worked With
Chuck Hawkins
October 21, 2020
After trying 2 months earlier to bring my Transit in for warranty service and being promised a call back, which did not happen, I called again. This time Sophia took the called and quickly set up a day and warranty service and being promised a call back, which did not happen, I called again. This time Sophia took the called and quickly set up a day and time which was mutually agreeable. Upon arrival she also came outside to greet me and took over from there. I went on to breakfast, and was pleased when she called telling me my vehicle was ready, and the warranty service was not necessary for my vehicle. She is a very professional and pleasant to work with. Virgil Cotner. More
by Farmervirg
Employees Worked With
Sophia
