
Liberty Ford Brunswick
Brunswick, OH
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Great Dealership Very satisfied with Brunswick Liberty Ford. Have leased numerous vehicles from this dealership and had vehicles serviced there. Always professional, c Very satisfied with Brunswick Liberty Ford. Have leased numerous vehicles from this dealership and had vehicles serviced there. Always professional, courteous service. Also, serviced in a timely manner. More
Easy from start to finish From my first contact via phone until I drove my 2016 Ford Explorer off the lot .I was treat professionally and friendly.Everything was explained . I From my first contact via phone until I drove my 2016 Ford Explorer off the lot .I was treat professionally and friendly.Everything was explained . I was supprised of the service .especially during this Covid mess . More
I was greeted promptly by the service representative who was polite and informative. Scheduled service was performed promptly with no issues. Will return in the future. was polite and informative. Scheduled service was performed promptly with no issues. Will return in the future. More
2020 Ford Explorer ST Bought a new 2020 Ford Explorer ST. After owning the vehicle for roughly one week, had to delete over 10 contacts on the phone as well as needing to c Bought a new 2020 Ford Explorer ST. After owning the vehicle for roughly one week, had to delete over 10 contacts on the phone as well as needing to change the oil. The computer on the vehicle listed that I only had 27% of oil life left. The vehicle did have ~550 miles on it. Obviously, the vehicle did it on the lot for a long time. More
Car inspection We had our car thoroughly inspected because giving to a son. The service dept. told us what needed to be done right away and what to watch for in the We had our car thoroughly inspected because giving to a son. The service dept. told us what needed to be done right away and what to watch for in the future. No pressure to fix anything just recommendations. Highly recommend More
Easy to deal with and great service The service dept is great. I am always scheduled in a timely manner. I have always treated as though I am the most important person there. When the The service dept is great. I am always scheduled in a timely manner. I have always treated as though I am the most important person there. When the service is complete Iam given a full explanation of the work that was done and the results of the inspection preformed. More
Good service experience. The people at Liberty have always treated me like a valued customer whether it was for service or buying a car. Prices are fair and they do a great job! always treated me like a valued customer whether it was for service or buying a car. Prices are fair and they do a great job! More
My new contact DAN HARRIS I took my Ford Explorer in on June 3rd for an oil change and I had noticed a couple of new noises that just appeared. I told the service person about I took my Ford Explorer in on June 3rd for an oil change and I had noticed a couple of new noises that just appeared. I told the service person about it and when they were done they told me the noise was a brake shield and it was fixed. On June 18th we were out shopping and my air bag alarm showed up on my dash. I called the service department and got Dan Harris. I told him what was going on and he scheduled me for June 19th. When I took the car in and explained the air bag problem, he said it would be taken care of. I also told him about the noises that were still there. He personally went to the service technician and they found that the belt tensioner was bad and the stabilizer ends were also bad. Everything was repaired and replaced thanks to Dan. Now why wasn't the problem taken care of 2 weeks earlier? From now on Dan is my only go to person. He did the job I expected from Liberty but did not get it the last time around. More
Excellent!! Manager, salesman and finance manger were all great! I have dealt with Rich on several vehicles at Liberty. Always great to work with. Great service great! I have dealt with Rich on several vehicles at Liberty. Always great to work with. Great service More
I was very impressed with the manager and his associate. They worked with me to get the deal I needed at the monthly payment necessary in these difficult times. This is the second vehicle I've bought from t They worked with me to get the deal I needed at the monthly payment necessary in these difficult times. This is the second vehicle I've bought from them and hope to continue that great relationship in future sales. Thank you for skillfully choosing the right person for the job. God bless stay safe and healthy More