Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Liberty Ford Brunswick
Brunswick, OH
635 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 635 reviews
February 25, 2020
These guys are really experts and well trained. Surprisingly, my experience has been the costs of repairs (the few I've caused) and servicing has been less expensive than other service facilities. Surprisingly, my experience has been the costs of repairs (the few I've caused) and servicing has been less expensive than other service facilities. It's because they are so well trained in my opinion. Ray F. More
by ray3012
Employees Worked With
Service manager
February 19, 2020
Excellent Service prompt answers to questions. This is an outstanding dealership that shows it cares for its customers. Thank you, The Semenik’s The car had recall notice work done. outstanding dealership that shows it cares for its customers. Thank you, The Semenik’s The car had recall notice work done. More
by Sem
Employees Worked With
Unsure of names were great
February 18, 2020
Quick and easy service Scheduled a Ford recall with the service department at Liberty Ford Brunswick. Service was done quickly. Waiting area was comfortable. Staff were h Scheduled a Ford recall with the service department at Liberty Ford Brunswick. Service was done quickly. Waiting area was comfortable. Staff were helpful and courteous. More
by Escape owner
Employees Worked With
None known
February 18, 2020
Great place to get service done on my truck. The advisors are very helpful when I have any questions or concerns. Highly recommend liberty Ford! are very helpful when I have any questions or concerns. Highly recommend liberty Ford! More
by Cajohnson31194
Employees Worked With
Craig Johnson
February 17, 2020
service appointment Very friendly, helpful, good service. Did everything i asked. Would recommend. They washed my car witch is good because i pretty particular about my Very friendly, helpful, good service. Did everything i asked. Would recommend. They washed my car witch is good because i pretty particular about my vehicle. More
by Denver Porter
Employees Worked With
don't recall name but he was very helpful.
February 02, 2020
Unknown problem with horn solved The team at Liberty could not easily identify the intermittent problem and researched all possible causes, including contacting Ford for additional he The team at Liberty could not easily identify the intermittent problem and researched all possible causes, including contacting Ford for additional help, and were able to determine the root cause and stop the annoying horn sounding without rhyme or reason. Very pleased with their diligence. More
by BETTYBIER1
Employees Worked With
Service Team
January 28, 2020
Keith Castle These guys have went over and above for me on 3 different occasions. I just bought a new truck from this dealer due to their service. These guys have went over and above for me on 3 different occasions. I just bought a new truck from this dealer due to their service. More
by Keith C
Employees Worked With
Craig
January 26, 2020
I found my car on the internet after a long search. My salesman Randy was very low key. He was very accommodating to our questions and needs. Both my wife and I felt very conformable and relaxed through My salesman Randy was very low key. He was very accommodating to our questions and needs. Both my wife and I felt very conformable and relaxed through the whole car buying process. Quite a change from the hassle of pushy salesmen and hidden surprises. More
by Mark in Eastlake
Employees Worked With
Randy
January 23, 2020
Glad I was able to purchase from Liberty When searching for a used vehicle you sometimes don't really get a choice of dealerships. You kinda have to buy the car from who is selling it. I st When searching for a used vehicle you sometimes don't really get a choice of dealerships. You kinda have to buy the car from who is selling it. I started my search at Liberty Ford in Brunswick and test drove a few cars. The sales rep (Andrew) was excellent. He was very knowledgeable and patient with all my questions. He listened to what I was looking for and made some suggestions for some other models which I might be interested in. We didn't purchase anything on our first visit, but after looking at various vehicles at other dealerships, I came back to Liberty because of their customer service and attention to detail. I was able to find a vehicle that fit my needs and my budget. I would recommend Liberty Ford in Brunswick to anyone looking for a new or used vehicle. More
by stuperfan
Employees Worked With
Andrew Luce
