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Liberty Ford Brunswick

Brunswick, OH

4.8
627 Reviews
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3101 Center Road

Brunswick, OH

44212

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Showing 627 reviews

June 24, 2019

Professionalism & positive attitude describes my experience. John responded to my need for attention to my airbag recall warning. Liberty is convenient, close by and I had positive experience with their serv More

by Dedadan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John ?
June 19, 2019

Long wait for minimal service. If you enjoy waiting 3.5-4 hours for an oil change and to be told something covered by an extened warranty is not covered by your extended warranty, t More

by 123Bwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont remember
June 14, 2019

Satisfactory Service I have been a client of Liberty Ford for almost 5 years and am very satisfied with the service that they have provided to me, on all Three of my autom More

by customersalesandservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Smith
June 13, 2019

Love this dealership The GM Rich and our salesman Haider Were wonderful to work with, We were dealing with an insurance claim and they were so patience and understanding, More

by Cindy&James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider, Rich
Jun 15, 2019 -

Liberty Ford Brunswick responded

Thank you for this great response! We are pleased to hear that our team made this such a seamless process for you! At Liberty Ford Brunswick, we value our customers and we look forward to seeing you on your next visit. Take care!

June 10, 2019

Service visit! Great experience and super service! Keep informed while in waiting area as to status and when it would be finished. Great waiting area with snacks a More

by Dyer, Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
May 30, 2019

Bought two cars there and have them both serviced there. The buying experience was great, the cars have been wonderful and the personnel are very knowledgeable and easy to deal with. We have had both cars s More

by Al B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Korecky
May 17, 2019

great customer service I have been to Liberty Ford in Brunswick a few time for service and every time I was treated with great customer service and service for my vehicle. More

by great customer service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary the cashier, Craig Johnson service
May 10, 2019

Outstanding Service I am very satisfied with the Service and Sales folks at Liberty Ford - Brunswick. I have bought two cars from them already, and also take in my 3rd ve More

by customersalesandservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hawkins
May 09, 2019

Good experience. Great overall experience. Good salesman. Good environment and friendly staff. Vehicle clean and nice looking. Test driving was made easy and non stres More

by Elow15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider
May 07, 2019

Bait and switch at its finest After researching Ford F150 trucks for over a month, I found two trucks at two different dealerships. The trucks were very similar, although one truck More

by bridges7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bayley
May 08, 2019 -

Liberty Ford Brunswick responded

Hello, we regret to hear that you had this experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. If you are willing, please contact us and we will do our best to resolve this situation. We hope to hear from you soon. Rich Shagovac General Manager (330) 225-9141

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