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Liberty Ford Brunswick

Brunswick, OH

4.8
627 Reviews
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3101 Center Road

Brunswick, OH

44212

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Showing 627 reviews

May 03, 2019

Excellent service-recall Thank you. Concierge service is very helpful. Follow up on degree of service helpful to me. I have always had good service and friendly personnel. More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
May 03, 2019

Excellent Service I scheduled the 40,000 mile service for my 2017 Ford Edge with Dan Harris. This is a fleet vehicle under Ford's fleet care program. Dan was outstand More

by CinFin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Harris
May 07, 2019 -

Liberty Ford Brunswick responded

Thank you for the positive feedback on your recent service visit with us! It is great to hear that Dan was able to go above and beyond your expectations and really help you out! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2019

Hindsight is 20/20! Bad experience for me too :( When I originally contacted Liberty Ford in Brunswick because I was interested in a new vehicle, they called, emailed and texted me to the point of ha More

by LibertyBrunswickCustomer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet Sales, Sales, General Manager, Finance
April 26, 2019

Excellent Service Treatment. I always take my vehicle for service to a dealership that knows their product and business. The techs are trained to do it right the first time there More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Harris
May 02, 2019 -

Liberty Ford Brunswick responded

Dan, thank you for your wonderful response to the quality of service our Staff provides! At Liberty Ford Brunswick we value our customers, and we look forward to seeing you on your next visit. Take care!

April 19, 2019

Friendly Service and Parts were on hand. Keyless Entry needed replaced. They had parts on hand and part was replaced without any problems. Service was fast and friendly. Would recommend this More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Alawan
Apr 24, 2019 -

Liberty Ford Brunswick responded

Hello Rich, we're so glad we could be of service to you! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

April 16, 2019

friendly and fairly competent disappointed that they didn't offer to supply a second key or any remote fobs. car had only one ket and no key fobs. More

by Dennis7733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale ...very good to work with
Apr 24, 2019 -

Liberty Ford Brunswick responded

Hello, thank you for your review! We appreciate you giving us the opportunity to improve by leaving feedback, and we are happy to address any additional concerns or questions if you will reach out to us directly. Take care!

April 16, 2019

Recall work The staff at Liberty Ford were pleasant. They completed the recall work in a timely manner. Liberty Ford has a clean and comfortable waiting area wi More

by Onthego
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember.
April 15, 2019

Liberty ford dealership Very nice friendly staff very knowledgeable. Felt I could trust them. Answered all my questions. Did follow up phone call to make sure I was satisf More

by Rosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Baker
Apr 24, 2019 -

Liberty Ford Brunswick responded

Rosemary, we're happy to hear you had such a positive experience with our team! It means a lot to us to have earned your trust in our business. We hope to see you here again down the road!

April 05, 2019

oil change and vehicle check The staff was awesome and Hilary (I think that was her name) was awesome. Wanted to say thanks to the GM Rich Shagovac, for taking such good care of More

by R_Sinatra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilary and Rich
Apr 12, 2019 -

Liberty Ford Brunswick responded

We value your feedback and look forward to servicing your needs in the future. Thanks for highlighting our staff who made your experience worthwhile.

April 05, 2019

Very professional and on time. Did a great job. I would recommend this dealership to anyone. Very good service and very helpful. They did a great job keeping my car clean and as I gave it to them. More

by bltohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Apr 12, 2019 -

Liberty Ford Brunswick responded

We’re glad you found our staff to be so helpful. We are here to support you through your service every time. Have a great day!

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