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Liberty Ford Brunswick

Brunswick, OH

4.8
623 Reviews
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3101 Center Road

Brunswick, OH

44212

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Showing 623 reviews

April 19, 2019

Friendly Service and Parts were on hand. Keyless Entry needed replaced. They had parts on hand and part was replaced without any problems. Service was fast and friendly. Would recommend this More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Alawan
Apr 24, 2019 -

Liberty Ford Brunswick responded

Hello Rich, we're so glad we could be of service to you! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

April 16, 2019

friendly and fairly competent disappointed that they didn't offer to supply a second key or any remote fobs. car had only one ket and no key fobs. More

by Dennis7733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale ...very good to work with
Apr 24, 2019 -

Liberty Ford Brunswick responded

Hello, thank you for your review! We appreciate you giving us the opportunity to improve by leaving feedback, and we are happy to address any additional concerns or questions if you will reach out to us directly. Take care!

April 16, 2019

Recall work The staff at Liberty Ford were pleasant. They completed the recall work in a timely manner. Liberty Ford has a clean and comfortable waiting area wi More

by Onthego
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember.
April 15, 2019

Liberty ford dealership Very nice friendly staff very knowledgeable. Felt I could trust them. Answered all my questions. Did follow up phone call to make sure I was satisf More

by Rosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Baker
Apr 24, 2019 -

Liberty Ford Brunswick responded

Rosemary, we're happy to hear you had such a positive experience with our team! It means a lot to us to have earned your trust in our business. We hope to see you here again down the road!

April 05, 2019

oil change and vehicle check The staff was awesome and Hilary (I think that was her name) was awesome. Wanted to say thanks to the GM Rich Shagovac, for taking such good care of More

by R_Sinatra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilary and Rich
Apr 12, 2019 -

Liberty Ford Brunswick responded

We value your feedback and look forward to servicing your needs in the future. Thanks for highlighting our staff who made your experience worthwhile.

April 05, 2019

Very professional and on time. Did a great job. I would recommend this dealership to anyone. Very good service and very helpful. They did a great job keeping my car clean and as I gave it to them. More

by bltohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Apr 12, 2019 -

Liberty Ford Brunswick responded

We’re glad you found our staff to be so helpful. We are here to support you through your service every time. Have a great day!

March 30, 2019

Good service My only complaint was I never received a phone call that my truck was done and had asked to get picked up but I had to call and see if it was done and More

by Ic44253@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
March 25, 2019

COULD BE BETTER wife lease a suv..had to bring it back..and lease a escape rear camra does not work..droughtit in..AND STILL DOES NOT WORK More

by rope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NO
March 25, 2019

Outstanding I had one of my best if not the best experience with Liberty Ford of Brunswick. Gojko Vujovic greeted me when I went looking for a vehicle. I explaine More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gojko Vujovic, Chistopher Bog
March 22, 2019

Mysterious dead battery I went in for an LOF and tire rotate. My truck had no mechanical issues. All the sudden I have a dead, bad battery that was only three years old? I s More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob?
Mar 27, 2019 -

Liberty Ford Brunswick responded

Steve, we appreciate you taking the time to review us. It is our goal that every customer leaves satisfied with their service, so we are disappointed to hear that you did not. When you have an opportunity, please contact us directly so we can address your concerns. We hope to hear from you soon. Rich Shagovac General Manager (330) 225-9141

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