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Liberty Ford Brunswick
Brunswick, OH
636 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 636 reviews
September 09, 2018
APIM Module Service was prompt. All associates were helpful and informative. Module was programmed correctly and vehicle was washed after service procedure. Highl Service was prompt. All associates were helpful and informative. Module was programmed correctly and vehicle was washed after service procedure. Highly recommend this dealership for service or vehicle purchase. More
by BTP
Employees Worked With
Dan Harris
September 05, 2018
The works oil change Great customer service , work done on time, very polite and helpful staff. I will have all my oil changes and maintenance work done at Liberty Ford Br Great customer service , work done on time, very polite and helpful staff. I will have all my oil changes and maintenance work done at Liberty Ford Brunswick. More
by Chase2105
Employees Worked With
Don’t remember
September 03, 2018
Instrument panel The person at our cell phone provider was more familiar with the Ford Escape instrument panel than your dealership. That person was able to go into in The person at our cell phone provider was more familiar with the Ford Escape instrument panel than your dealership. That person was able to go into instrument panel to make our cell phone operate properly. Your mechanical area of service seems to be adequate. More
by Cardufus
Employees Worked With
Dan
August 31, 2018
Third Car From Liberty This is the third car I have purchased from Liberty in Brunswick. I have also sent several friends that have purchased at Liberty also. They are eas This is the third car I have purchased from Liberty in Brunswick. I have also sent several friends that have purchased at Liberty also. They are easy to deal with and make the process as quick as possible. We also have our cars serviced at Brunswick and feel confident with the service department. More
by Ford4047
Employees Worked With
I purchased through Phil and even had to do some of the transaction over the phone, but he made it work.
August 28, 2018
Easy, fast, professional Love the place, sale was no pressure and easy. Payment was right were I expected, super fast service and considerate of my concerns, would highly reco Love the place, sale was no pressure and easy. Payment was right were I expected, super fast service and considerate of my concerns, would highly recommend More
by Ecosport83
Employees Worked With
Shane
August 27, 2018
Great experience Stopped in to look at a used truck. After test drive decided to look at a new one. Phil was very pleasant and helpful. Decided on the new one. Stopped in to look at a used truck. After test drive decided to look at a new one. Phil was very pleasant and helpful. Decided on the new one. More
by ZVampire
Employees Worked With
Phil Kladtka
August 26, 2018
3rd truck since 2010 - still consistent! Started in 2010 with a purchase, followed in 2015 with a lease and now a purchase again in 2018. This group wanted to exceed my expectations from the Started in 2010 with a purchase, followed in 2015 with a lease and now a purchase again in 2018. This group wanted to exceed my expectations from the start, and they did. Leaving my first lease I had many questions, Phil Klatka, answered them all. Then he made it very smooth to close out my lease and find my new F150 (Almost exactly like my leased truck). The process was smooth and I would send my family and friends to purchase from him. More
by Frank-F150
Employees Worked With
Phil Klatka
August 22, 2018
TIRE REPAIR The service department handled and repaired my tire. It was an aluminum rim leak. The staff was good about doing it right, however, when I came in the The service department handled and repaired my tire. It was an aluminum rim leak. The staff was good about doing it right, however, when I came in they opened the hood to check fluids and the car was later washed, all with the right intentions. After all the people who saw my vehicle, no one noticed my hood was never closed all the way. I had to close the hood before leaving. It would have been a little better if someone noticed the hood not being closed. More
by frank
Employees Worked With
Stepani Collier
August 22, 2018
Pleasure doing business I hate looking for new cars. Liberty Ford in Brunswick made it easy and a pleasure. Chuck Hawkins, Dale Korecky, and Steve in finance made the experie I hate looking for new cars. Liberty Ford in Brunswick made it easy and a pleasure. Chuck Hawkins, Dale Korecky, and Steve in finance made the experience painless. I will recommend Liberty Ford of Brunswick to anyone who asks me. Well done. More
by Ortalica40
Employees Worked With
Chuck Hawkins, Dale Korecky, Steve ( in finance)
August 21, 2018
Service Nightmare Got an automated message on my phone that the airbag was in for my recalled 2007 Ford Fusion. I called Liberty Ford twice to set up an appointment to Got an automated message on my phone that the airbag was in for my recalled 2007 Ford Fusion. I called Liberty Ford twice to set up an appointment to have it installed. The first time I was told by the Service Manager, Stephanie that I'd be called back that day. Three days went by without a callback. I called her back and she said she would check on the airbag while I was on hold. I was on hold for 12 minutes then was hung up on! I will never buy a new car from here. More
by fusion07
Employees Worked With
Stephanie
