Liberty Ford Brunswick - Service Center
Brunswick, OH
245 Reviews of Liberty Ford Brunswick - Service Center
People you can depend on.... This dealership has all the pieces to the puzzle to make your experience a positive one. With superb customer satisfaction, competitive prices, and pr This dealership has all the pieces to the puzzle to make your experience a positive one. With superb customer satisfaction, competitive prices, and professional employees, you won't go wrong purchasing your vehicle here! More
Liberty = quality & service! I have all of the regular service for my 2014 Ford Edge done at Liberty Brunswick. They are quick to get me an appointment for whatever service my car I have all of the regular service for my 2014 Ford Edge done at Liberty Brunswick. They are quick to get me an appointment for whatever service my car requires, the staff is always courteous & promptly answers my questions. More
Great Experience Amazing service dept. wonderful customer service from employees and management. Service manager went above and beyond explaining the work that needed Amazing service dept. wonderful customer service from employees and management. Service manager went above and beyond explaining the work that needed to be completed on my vehicle. She also provided amazing customer service....highly recommend this service department. More
Great service Dan was friendly and very helpful on explaining everything that needed to be done. Always have a good experience at Liberty Ford. Will come back again Dan was friendly and very helpful on explaining everything that needed to be done. Always have a good experience at Liberty Ford. Will come back again! More
Good service David Badar did a great job selling me my Ford. He took the time with all of the features and got the color I wanted. Nice young man? David Badar did a great job selling me my Ford. He took the time with all of the features and got the color I wanted. Nice young man? More
Ripoff Dealer if a rip-off. Flat rate price on replacing third brake light is $115 they charged me $268 plus parts love the screw people over I do not recomm Dealer if a rip-off. Flat rate price on replacing third brake light is $115 they charged me $268 plus parts love the screw people over I do not recommend them to anybody service department is very poor at service they screwed up the rear end on me a while ago to the guy replace the bearings and left some of the pieces in the rear end which took the rest of the rear end out very poor service center do More
Worst Ford dealership in NE Ohio. They don't care about you I don't know how to articulate how disappointed I am with the service at this dealership. Everything from the (extremely) low-ball trade-in offer, th I don't know how to articulate how disappointed I am with the service at this dealership. Everything from the (extremely) low-ball trade-in offer, the inability to diagnose my service issue on a CPO truck I bought from them, to broken promises of follow up phone calls, I don't know where to begin. Hopefully this review will prompt some action and service. I went out of my way (literally, as I live 25 miles from this dealership and pass no less than 3 other competitive dealerships) to give my business to Brunswick and there is no feeling of appreciation whatsoever. I will not be going back. More
wderful place to viset very polite.the service person was very helpful.the time of service was very comeplete..the waiting area was verey nice.they helped with the recall. very polite.the service person was very helpful.the time of service was very comeplete..the waiting area was verey nice.they helped with the recall. More
Great Purchased at least 3 vehicles from Liberty, have never had any issues with sales or service. Will tell my feeinds how happy we are with the dealership Purchased at least 3 vehicles from Liberty, have never had any issues with sales or service. Will tell my feeinds how happy we are with the dealership. Just think they should swap around some city names in their commercial to make it flow better . More
If I could rate it 0 stars I would 1) Maintenance contract stated I would have a rental car for the duration of the 100,000 maintenance agreement. Out of the 11 or so visits they manage 1) Maintenance contract stated I would have a rental car for the duration of the 100,000 maintenance agreement. Out of the 11 or so visits they managed to get me into a car 4 times. Fought me on everyone of those too! 2) 34,000 miles Chrome was peeling off tail lights. They said they would have new ones for the next visit. 41,500 miles next visit, nothing in the computer, so out of warranty and no replacement. 3) Parts department is the dingiest, most unorganized department I have ever seen. 4) Service director is now refusing to service an electrical issue with the car. 5) I am sixty years old and in sales. I have owned twelve cars all American including three Ford Taurus's. Never have I experienced a service department as poor and amaturish as this one. If your Ford has an issue and Liberty Ford Brunswick is your only service option, pull your car to the side of the road and burn it. You'll be much better off. More