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Liberty Ford Brunswick - Service Center

Brunswick, OH

4.7
248 Reviews

248 Reviews of Liberty Ford Brunswick - Service Center

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November 11, 2022

I worked with service advisor Zachary Lahood. He was knowledgeable, friendly and kept me informed about what was going on with my vehicle. I will use this service dept. again. Dave M. More

by Dave M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Lahood
Report | Print
Nov 16, 2022 -

Liberty Ford Brunswick responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 09, 2022

Brunswick's Liberty Ford has been great to work with whether buying a car or having service work done. All have been eager to please and very professional. More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Klatka
Report | Print
Nov 18, 2022 -

Liberty Ford Brunswick responded

Hi Benny, we are very happy to have provided you with such a positive experience! It is great to hear our Staff took such great care of you! We hope to see you here again!

October 03, 2022

It would’ve been nice if I’ve been able to get a rental car for the five months that my vehicle was in the shop More

by dpwilliams23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zany from Brunswick and Victoria Estrada from corporate
Report | Print
August 27, 2022

Service was very acceptable. All employees were helpful and friendly. Service finished in a short period of time. More

by Crazy8mn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie
Report | Print
Aug 30, 2022 -

Liberty Ford Brunswick responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 26, 2022

Friendly service attendants, cater to the needs of the customer. Willing to help and schedule your service walk inns are welcome. More

by paul.faiken1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Report | Print
July 01, 2022

Always great. And their courtesy driver, Dennis, is a great asset to the company. Very friendly and professional. More

by jmasterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, do not recall other names
Report | Print
Jul 11, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

June 11, 2022

The staff was friendly. Prompt service. Appointment made quickly and car was done on time. Problems solved More

by Denalatosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie
Report | Print
Jun 13, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 07, 2022

From sales to service, all members of the Liberty Ford staff are kind and considerate. More

by Rebecca116322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jun 09, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

May 19, 2022

Very professional, keep going back for all my maintenance. Pricing very reasonable. Been going 6 years now. Thank you. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Widenmeyer
Report | Print
May 20, 2022 -

Liberty Ford Brunswick responded

Hi Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 15, 2022

Had a rattle coming from the rear compartment that I was unable to find the source of. Spoke to Dan and told him that I was heading out of town the next week and was concerned about the rattle. He got me b More

by Ilikefords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Harris
Report | Print
May 02, 2022 -

Liberty Ford Brunswick responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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