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Liberty Ford Brunswick - Service Center

Brunswick, OH

4.7
254 Reviews

254 Reviews of Liberty Ford Brunswick - Service Center

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October 15, 2021

I’ve been to Liberty Ford ( service department) three times now, for 3 different reasons. Each incident, my wait time wasn’t too bad. Also, the individuals I encountered were courteous and professional. More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember their name
Report | Print
Oct 19, 2021 -

Liberty Ford Brunswick responded

Hi Barry, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Liberty Ford Brunswick for all your vehicle needs! Take care!

October 08, 2021

Liberty Ford- Brunswick are fast, efficient, and friendly. My experience is they have the best interest of their clients in mind. Great place to do business! More

by Rdshaw22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Oct 12, 2021 -

Liberty Ford Brunswick responded

Hi, we appreciate your feedback of our Staff's outstanding service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 28, 2021

Great service dept. always done right the first time.easy to schedule and pick times convenient for my schedule. More

by Nich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry do not remember their names
Report | Print
Sep 29, 2021 -

Liberty Ford Brunswick responded

Hi Nich, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

September 20, 2021

The service was fine except for the representative assuming I wanted a synthetic blend instead of full synthetic oil. Also there were no clear directions as to where to go for service More

by frkcarman
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Sep 24, 2021 -

Liberty Ford Brunswick responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2021

They were quick and efficient with the oil change, tire rotation and general inspection. Even the original sales person came to the maintenance department to re-set my cell phone to the car system, beca More

by Gramswork
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Blaisden, maintenance unknown
Report | Print
August 21, 2021

Very good service, fast and accurate. Does not try to oversell products or services. Would highly recommend. More

by kaperk49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Fracasso
Report | Print
Aug 23, 2021 -

Liberty Ford Brunswick responded

Hi, we are very happy we could provide you with a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 17, 2021

The service was good and the employees were considerate. I left my book and called a day later and it had been put aside for me. More

by krcgolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know.
Report | Print
Aug 19, 2021 -

Liberty Ford Brunswick responded

Hi, we appreciate your feedback of our Staff's outstanding service! At Liberty Ford Brunswick, we value our customers and we look forward to seeing you on your next visit. Take care!

August 14, 2021

I had a cracked passenger side window which needed to be replaced. I called the Service Department and gave them my information and they called back in a week and had it replaced. Super efficient and conven More

by ray3012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts and Service Managers
Report | Print
Aug 15, 2021 -

Liberty Ford Brunswick responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 12, 2021

Always go to Liberty Ford for service on my Ford vehicles. All the personnel there are knowledgeable, courteous and respectful of one’s time. NBC in my opinion. No better choice!! More

by Jdbm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Aug 15, 2021 -

Liberty Ford Brunswick responded

Hi, thank you for leaving such a great review and high star rating. Thank you again for choosing Liberty Ford Brunswick as your first choice for service! Safe travels!

August 08, 2021

Been going to Liberty for over 8 years, their sales and service people are great. They have always taken care of any issues and been friendly and helpful More

by janer17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember names
Report | Print
Aug 13, 2021 -

Liberty Ford Brunswick responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Liberty Ford Brunswick, we value our customers and we look forward to seeing you on your next visit. Take care!

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