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Liberty Ford Vermilion

Vermilion, OH

4.3
109 Reviews

4215 Liberty Ave

Vermilion, OH

44089

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Showing 109 reviews

January 31, 2022

TYPICAL CAR DEALERSHIP--OVER PROMISE--WAY UNDER DELIVER===CAN YOU IMAGINE HAVING A NEW CAR DELIVERED THAT WAs not even WASHED--PROMISED DETAIL--AND CAME WITH BROKEN FRONT GRILL--AND OTHER PROBLEMS More

by ducklaking
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
suposedly sales mgr--never heard from her again after firs day
January 07, 2022

Don't ever ever ever go to Liberty Ford!!! I was in a car accident and I had my car taken there. I couldn't drive it the day after I got it back from them. Took it back up there and they had it sitting there More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt, Barry
December 27, 2021

Liberty Ford in Vermilion is the professional automotive service provider that I trust to service my vehicles. More

by Hrfa190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Cassidy
December 27, 2021

Have leased several cars over the last couple of decades. I use A-plan so price is the same at different dealerships, its the service dept. that keeps me coming back. More

by mtcmiller001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
September 21, 2021

They strive to be better than the rest, and they’re excellent. Great quality of services from the salesman, financial officer, and maintenance team. More

by dogbuji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Looney
August 10, 2021

My wasn't cleaned very well, still had polishing dust on my handle on the rear door that was really thick plus a white film on my windows. More

by gierlachs5
Recommend Dealer
No
Employees Worked With
JEFF
Aug 11, 2021 -

Liberty Ford Vermilion responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Liberty Ford Vermilion. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right. Liberty Ford-Lincoln 440-967-6191

August 10, 2021

Oil change and tire rotation and I was in and out fast, abut 45 minutes. The service personal were great too. I will keep going back when I need my cars werviced. More

by rjmcgill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
July 26, 2021

The salesperson I had was very good. Way above expectations. Jeff C was very helpful. He discussed what was on the lot over the phone. I then went there met with him and purchased my new Bronco Sp More

by brentsandy33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff C
July 25, 2021

From sales to service I’ve always had a great experience, taken care of and placed my needs up front and for the third time now gotten me into a vehicle I love More

by Becca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Strauss
June 14, 2021

I was very happy with my first experience with Liberty Lincoln. My purchase of a Lincoln Nautilus : My salesman was very professional and very knowledgeable of the options on the vehicle. Also, I consi More

by ed_bball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Schultz and Ken Stafford
Jun 16, 2021 -

Liberty Ford Vermilion responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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