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Liberty Honda - Service Center

Hartford, CT

4.5
2,076 Reviews

2,076 Reviews of Liberty Honda - Service Center

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October 23, 2022

Very accommodating, very efficient, very friendly and polite. It’s a pleasure to deal with them. More

by Dpaulfink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 19, 2022

Very positive experience with the service department. Especially service advisor Jaime Andrzeicik kept me updated via text messages, phone call and then she even followed up after I picked up my vehicle More

by dinhqkevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Oct 20, 2022 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jaime and our team, and we look forward to working with you again.

October 15, 2022

I am a disabled senior. I had the pleasure of having Jamie as my representative! She is outstanding and made the process very easy! I felt at home having her take care of me More

by Reggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Oct 17, 2022 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 13, 2022

Jacob was great. He talked to me about everything I needed done on my car and advised me on what was actually needed. He was very professional and polite. The reason More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
Oct 14, 2022 -

Liberty Honda responded

Melissa, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jacob here at Liberty Honda.

July 09, 2022

Stay far, far away from this place. I was quoted an ABSURD amount of money for a job that I was able to get done for much less somewhere else. If there was an option to give zero stars More

by km2662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelica Peters
Jul 27, 2022 -

Liberty Honda responded

It's concerning to see this feedback and apologize that you're frustrated with our rates. We aim to be fair and competitive and regret that we let you down. Please let us know if there is anything else we can do. Glenn Clark - Service Manager - 860-241-1428

January 15, 2022

Never had a problem with them since buying and having my 2008 Fit serviced there. Until last week when the vehicle was towed there, disabled due to a factory recall. They did the recall fix free of charge, More

by pissed off
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dealt with Cloe in Service. Pleasant.
Feb 08, 2022 -

Liberty Honda responded

I am sorry to see that your experience with us did not meet the standard that we set for ourselves here. We always aim to deliver top-notch service and it is concerning to see that we may have missed the mark here. I would like to discuss the details of your visit and see what I can do to make things right. Please consider giving me a call at your earliest convenience and I will be happy to discuss the matter in greater detail. Thank you for your feedback, Carl Maratta - Service Manager - 860-241-1409

September 30, 2021

100000000% HIGHLY RECOMMEND LIBERTY HONDA!!!!!!! I can’t speak highly enough about this amazing caring group of people that helped me and my daughter with her Honda. Anthony, Carl and Joe were so car More

by Debrakedz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Carl and Joe
Sep 30, 2021 -

Liberty Honda responded

Your glowing review makes our day! Thank you for trusting us with your business and your daughter's vehicle. We are thrilled that you felt so well taken care of and we will pass along your feedback to Anthony, Carl, and Joe. We look forward to welcoming you back to Liberty Honda in the future!

July 07, 2020

Chris was polite and made me feel safe being at the dealership during this pandemic. I felt that I was taken care of and my vehicle got the service it needed! Very happy! More

by JGPB
Recommend Dealer
Yes
Employees Worked With
Chris Flores
Jul 07, 2020 -

Liberty Honda responded

Thank you for leaving Liberty Honda a five-star review. I am pleased to hear that Chris took care of you and made sure you felt comfortable as customer safety is our priority. We look forward to seeing you during your vehicle's next service visit!

July 05, 2020

My visits no matter what department I deal with are never disappointing. Even if I need a little information the young people at Liberty Honda are eager to help More

by Kiko1952
Recommend Dealer
Yes
Employees Worked With
Jamie @ Service and Esteban @ parts
Jul 06, 2020 -

Liberty Honda responded

Thank you for taking the time to review Liberty Honda. I am glad to hear that our team always takes great care of you. We look forward to working with you next time!

July 04, 2020

Everything went well! I've always had a good experience. Both as a buyer and as a service customer. Staff is very professional. Service is done well and in reasonable amo More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Flores, Timothy Helper
Jul 06, 2020 -

Liberty Honda responded

Thank you for leaving us a review, John. We're proud to have you as a Liberty Honda customer and we look forward to working with you next time!

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