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Liberty Honda - Service Center

Hartford, CT

4.5
2,123 Reviews

2,123 Reviews of Liberty Honda - Service Center

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December 07, 2022

Liberty Honda provided friendly and efficient service. I will certainly return again in the future. More

by dbarr1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

December 07, 2022

I have bought and serviced multiple vehicles with Liberty. I have always been treated well, and I am happy with their service. More

by Jandjzirbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Dec 08, 2022 -

Liberty Honda responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

December 07, 2022

Johnathan was very helpful. I told him what I needed, he gave me an estimate right then and there and the work was done sooner than the estimated time that he gave me, which was More

by tephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Dec 08, 2022 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jonathan and the team met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

December 07, 2022

Employee explained the price well and what was done what was done. He also made sure to reset my computer dashboard. He explained what I might need in the future as per their diagnostics, and how much it w More

by Nathan Zwiebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mckeever
Dec 08, 2022 -

Liberty Honda responded

It has been a pleasure serving you, Nathan. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

December 07, 2022

As it turned out the problem with the computer screen was resolved as I sat in the line waiting to get in. More

by BAXTERFRED48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Dec 08, 2022 -

Liberty Honda responded

Thank you, Fred. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

December 07, 2022

Best service the recormiend this dealership Personal check all car file Thank you Liberty Honda? More

by Blackcar809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Mascola
Dec 08, 2022 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

December 06, 2022

I have been happy with service at Liberty. The employees are courteous and knowledgeable. They are within the time frame they give you for repairs. More

by dvalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Liberty Honda responded

I'm glad you are finding our Service Team helpful!! Chloe has a bunch of loyal customers. Thanks so much for your business Mike

December 06, 2022

Got an appointment same day. Service completed under one hour. Courteous service tech and coupon More

by Hoperockgardening
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
Dec 07, 2022 -

Liberty Honda responded

Thanks for sharing your service experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

December 06, 2022

Super nice people from the counter to the shop and my vehicle looks as good as the day I bought it More

by Jdave24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 07, 2022 -

Liberty Honda responded

Thank you for your very kind review. Frank and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

December 04, 2022

Experience with dealer ship was good - I had $1,100 dollars in work done, when speaking with a friend who has a Nissan Altima she indicated her dealer ship would offer some type of discount if that amo More

by christinefranklin1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Dave Gunderson

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