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Liberty Mazda - Service Center

Hartford, CT

4.8
1,093 Reviews

1,093 Reviews of Liberty Mazda - Service Center

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June 02, 2025

Service department is very efficient, friendly and helpful. I appreciate the video inspection of my vehicle More

by DAWN.RYAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2025

Everyone is very nice ! Always willing to help us out That’s why we go back to them More

by VALARIEROMANO3078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Udi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 30, 2025

They are Professional. They are understanding. They are thorough. They even video the diagnosis and recommendations. For a dealership, they are reasonable. More

by BBART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 29, 2025

I Really appreciate the kindness professionalism and just overall care i received especially as a woman. Thank you to Craig and everyone being so nice to me. More

by corinnajabouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgios Zervantaridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 24, 2025

Viktor Fiorete was exceptional and provided great customer service! I appreciated the loaner car and the repairs were very well done. Thank you! More

by JUDEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Fiorete
May 24, 2025 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 23, 2025

Great service and staff, very happy with the result and my experience. Thank you very much More

by pmyslinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgios Zervantaridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

May 23, 2025

Was quicker than expected and explained everything really well The video was really helpful in understanding what work was needed More

by MariahBowman99
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fournier
May 23, 2025 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 22, 2025

They forgot to reset my maintenance reminder, everything else seems fine. Carrie is always awesome More

by russ.star
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Hoffman
May 22, 2025 -

Liberty Mazda responded

Russ, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We do apologize for not resetting your maintenance reminder. Thank you for choosing Liberty Mazda!

May 21, 2025

I work in hospice and was called to go see a patient passing and it coincided with my appointment ,the Mazda service team jumped into action and literally got me on the road so quickly with such grace a More

by STACI1099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

May 17, 2025

I will always come back to this dealership, they are amazing at what they do. More

by ANTHONYMONTEZ
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Udi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgios Zervantaridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!