Terrible service. Lied to, given so many excuses I can't count. Ripped insurance off. First $1200 then $4500 fot the same problem. Told us that they would help us with insurance claim, then turn around and told insurance that the problem was unrelated to the bump. Returned Lexus to us with a new problem and said it was unrelated. I would have expected much more from a dealership of this caliber. Rude, unhelpful, liers. Do yourself a favor, go to Acura, their service is fantastic.