Libertyville Hyundai
Libertyville, IL
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Recently bought a used car from this shop. We noticed that it had some scratches from what looked like a minor side swipe on one side. Before agreeing to purchase, we asked if those scratche We noticed that it had some scratches from what looked like a minor side swipe on one side. Before agreeing to purchase, we asked if those scratches could be removed, otherwise we were not interested in the car. We were told yes, no issue. We came back to pick up the car over the weekend, but before doing so, my husband called to confirm the scratches were removed. We were told yes, they were taken care of. We show up to pick up the car and the scratches were still there. They then took the car to their detail center and said all fixed. I asked if they were going to come back the second the car was washed and was told No. Went to get the car washed today and guess what magically re-appeared, all of the scratches. So now we have to take this car to a body shop. Very unsatisfied with their service. They meet all the stereotypes of used car salesmen. Would never use unless you like being lied to. More
Came in for regular service, was taken care of by Anthony. He was exceptional! Went out of his way to explain things and be helpful. Thank you Anthony!! Anthony. He was exceptional! Went out of his way to explain things and be helpful. Thank you Anthony!! More
Great service staff. Cant believe they remembered me when I came in from the last time. Clean and beautiful dealership. The rest of the Hyundai dealerships could learn Cant believe they remembered me when I came in from the last time. Clean and beautiful dealership. The rest of the Hyundai dealerships could learn from you! Wish you had a Genesis showroom. More
The service manager Mike was fantastic! Professional, friendly, explained everything in detail and kept me up to date on the status throughout the service! Everything was completed as pro Professional, friendly, explained everything in detail and kept me up to date on the status throughout the service! Everything was completed as promised and done in a timely manner - thanks for the car wash! More


