Liccardi Mitsubishi

I brought my Mitsubishi Outlander Sport here recently for service. The problem was a frozen emergency brake. Naturally, we often assume the worst when bringing a car to the dealer for service. Truth be told, service. The problem was a frozen emergency brake. Naturally, we often assume the worst when bringing a car to the dealer for service. Truth be told, we were quite surprised to find the service dept. was polite, helpful, and went above and beyond to take care of the problem. We were treated with respect and they even went to bat for us with Mitsubishi. Shout outs to Artie Bongiorno and Frank Lebron in service. Frank is a great mechanic and these are both stand up guys. Everyone we dealt with at this dealership was just really polite and helpful. More

Mike S. is very knowledgable, understanding, attentive to your requests and very professional. Overall, I had a great experience and highly recommend using M is very knowledgable, understanding, attentive to your requests and very professional. Overall, I had a great experience and highly recommend using Mike S. when shopping for your new car, I guarantee you will not be disappointed!!! More

Mike was absolutely amazing! He is super knowledgeable and is a good listener! He is calm and gives you the time you need to make the right decision. He is friendly and easy to t He is super knowledgeable and is a good listener! He is calm and gives you the time you need to make the right decision. He is friendly and easy to talk with! If you are considering buying a car, I highly recommend this dealership and you absolutely MUST use Mike!!! More

The sales agent was good but the service department was the worst. "We didn't have time to look at your car" fine is understandable. The next day "our tech was out sick and we don't know if he is going to the worst. "We didn't have time to look at your car" fine is understandable. The next day "our tech was out sick and we don't know if he is going to be in tomorrow" - you are like WHAT you only have one tech available. The third day - "we looked at your car and it needs this part that will take 3 to 5 days to arrive - there is none available at the warehouse. We don't give LOANERS" since Covid. Called Freehold MItsubishi - "I know exactly what is wrong with the car, if you bring it here I can have it fix in a couple of hours" by the way the part is available and the Freehold dealer ordered three more because is a common problem. NIGHT AND DAY customer service. I placed a request on the app Mitsubishi Road Assistance and had the car tow from Green Brook Liccardi to Freehold. I get a call the next day to come to pick up my car. I was also told that if repairs would have taken longer than 2 days they were given me a loaner. LICCARDI does not know what customer satisfaction is. I'm a soccer coach and I alredy told 7 parents about my experience with Liccardi and told them to stay away from this place. I would rather drive 50 minutes but I know I'm getting the best customer service. Luis A owner of a 2022 Mitsubishi Outlander SEL More

Perfect Understanding Patient Nice Amnesty Calm Caring Supportive Clean Manageable Affortable Available Contacting Quiet Helping Calm Caring Supportive Clean Manageable Affortable Available Contacting Quiet Helping More

Mike was extremely helpful and willing to work with me in order to help purchase my first car in the last 14 years. His communication throughout the process was amazing, and he even has continued to check in order to help purchase my first car in the last 14 years. His communication throughout the process was amazing, and he even has continued to check in with me to make sure everything is going well and that I’m loving the Mitsubishi Outlander post-sale. Great patience, and overall great experience. More

I enjoyed the overall experience and mikes willingness to go the extra mile. They have a big dog that assisted with entertaining my kids. Even with the added stress of a 2 and 4 year old Mike was still able go the extra mile. They have a big dog that assisted with entertaining my kids. Even with the added stress of a 2 and 4 year old Mike was still able to talk shop and get the deal done with odd hours to boot. Thanks for the car, Godspeed. More

Post-sale was awful, Kaseem the young salesman completely took the money and ran. I was approved by my bank before I engaged the dealer. I had a buyout, and they sent the buyout check to the wrong bank. Afte took the money and ran. I was approved by my bank before I engaged the dealer. I had a buyout, and they sent the buyout check to the wrong bank. After calling Kaseem over 10 time to resolve I finally called his manager, and he got the check sent to the correct bank. This was 5 week later I was responsible for my old car and Kaseem ended up costing me an extra payment on my old vehicle. More

Anthony and his team made my car buying experience a breeze. They were extremely straightforward and honest and really catered to our needs. I highly recommend that anyone looking for a new car should s breeze. They were extremely straightforward and honest and really catered to our needs. I highly recommend that anyone looking for a new car should stop by and have a chat. More