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Lilliston Ford Inc. - Service Center

Vineland, NJ

4.6
177 Reviews

177 Reviews of Lilliston Ford Inc. - Service Center

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July 27, 2023

Dealership was clean attractive. The service department asked what I wanted and if I was waiting. About fIfty minutes later I was ready to leave. More

by fitto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory was very professional
Jul 27, 2023 -

Lilliston Ford Inc. responded

We're glad to know you had a swift and satisfactory experience at our service department here at Lilliston Ford. Thanks for the positive feedback about our dealership's cleanliness too!

July 27, 2023

Working with Williston Ford in Vineland, NJ has been a pleasure. From purchasing a vehicle to regular maintenance the entire staff have been a joy to work with. More

by mzdyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda in the service department.
Jul 28, 2023 -

Lilliston Ford Inc. responded

We're so glad to know that you've had a pleasant experience with us at Lilliston Ford, from purchasing your vehicle to regular maintenance. Thanks for the positive feedback and we look forward to continuing our service!

July 25, 2023

This time I must say the service dept. was very fast in service( less than one hour). I had an oil change and tire rotation. Last time I sat for over two hours. Big improvement. Thank yo More

by fitto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gergroy
Jul 26, 2023 -

Lilliston Ford Inc. responded

We aim for efficiency without compromising quality, and it's great that we hit the mark during your visit! Thanks for sharing this positive feedback with Lilliston Ford!

July 20, 2023

Lilliston Ford did a great job servicing and addressing a issue I had with my trailer hitch. I dropped off my transit in the morning and was able to pick it up later that afternoon. This even allowed me to More

by Shawncarlawelectrical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg was my service advisor and was very helpful
Jul 20, 2023 -

Lilliston Ford Inc. responded

Shawn, thank you for the positive feedback! We're glad to hear that Lilliston Ford provided great service and resolved your trailer hitch issue promptly. We appreciate your business and hope to see you again in the future. Have a wonderful day!

July 11, 2023

Was on vacation and my battery died. Went in and they took great care of me. My only complaint was my vehicle was covered by a FORD extended service plan. I paid out of pocket. My dea More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Jul 12, 2023 -

Lilliston Ford Inc. responded

Marty, thank you for the positive review and recommendation! We're glad to hear that our team took great care of you during your visit. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. Have a fantastic day!

July 01, 2023

Service department was very professional and timely from start to finish. Will definitely be back! More

by tim d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 03, 2023 -

Lilliston Ford Inc. responded

This is the feedback we strive for, Tim! It's an honor to have earned your confidence. We look forward to seeing you again at Lilliston Ford!

June 24, 2023

Did the work requested. Just a longer wait than expected. About 2-1/2 hours for an oil change and inspection. More

by patshea2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lynda
Jun 26, 2023 -

Lilliston Ford Inc. responded

We appreciate you choosing Lilliston Ford for your service needs. Thank you for bringing the wait time to our attention, we'll take note of that moving forward. We hope to provide a quicker experience next time. Have a great day!

June 24, 2023

Received great service at a very fair price. Greg the service writer was awesome Thanks Lilliston More

by P59dwyer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gregg
Jun 26, 2023 -

Lilliston Ford Inc. responded

Thanks so much for sharing your kind words for Greg and leaving Lilliston Ford a five-star review! It was a pleasure assisting you.

June 17, 2023

Picked my car up, performed routine maintenance and recall work. Had the car dropped of early afternoon. Smooth transaction as always. Service department is top notch, prices are fair, and the service More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jun 19, 2023 -

Lilliston Ford Inc. responded

Thanks for the awesome review, Dave! We're glad to hear that you had another easy experience at Lilliston Ford. Linda is indeed a great asset to our team, and we'll make sure to pass along your kind words. Drive safely, and we look forward to your next visit!

June 17, 2023

The dealer an staff are very friendly. Device has been a 5 star. An I will continue to do my business with them. More

by LJO1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda in service , Luis in sales
Jun 19, 2023 -

Lilliston Ford Inc. responded

Thank you for the great review! We're glad to hear that our staff has been friendly and that you've had a 5-star experience with us. We appreciate your continued business and look forward to serving you in the future. Have a fantastic day! - The Lilliston Ford Team

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