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Lincoln South Coast

Santa Ana, CA

4.9
182 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 182 reviews

February 02, 2022

This was a service appointment. Very easy to make the appointment. Jason the service advisor was very helpful and professional. The car was ready as promised. More

by Smogboss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gritten
Feb 02, 2022 -

Lincoln South Coast responded

Hi, thank you for taking the time to leave a review for us at Lincoln South Coast. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2022

Always professional and my advisors really keep me informed. I will never take my vehicle anywhere else. Scott is the best service manager. More

by Maddiesel01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Son
Feb 02, 2022 -

Lincoln South Coast responded

We are so happy to read that you had a great experience with us here at Lincoln South Coast. Our Service Team works hard to be the best for our customers. We value your business.

February 02, 2022

Beautiful dealership and awesome staff!!! I purchased my lease in full....It would have been nice to be gifted a keychain or tumbler ;) Thank you Lincoln South Coast!!! Can't wait for the new cars to come i More

by OCgirl92705
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton, Jill Parresol
Feb 03, 2022 -

Lincoln South Coast responded

Hi there, We are happy that you found our team to be awesome and we hope that you are enjoying your purchase. Thank you for choosing Lincoln South Coast and we look forward to working together again.

February 02, 2022

Appreciated them accommodating me by having a loaner vehicle available on a Saturday when i would be in the area. More

by TonyOOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gritten
Feb 03, 2022 -

Lincoln South Coast responded

Thank you for your positive feedback! Lincoln South Coast looks forward to providing you with quality service again in the future!

February 01, 2022

Changed dealers, and, I am happy I did! Good customer service from all in the service department from the 1st phone call to the delivery of my car. I hope I can say that for the sales department when More

by donnyshady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all service personnel
Feb 01, 2022 -

Lincoln South Coast responded

Hi there, We are happy that our Service Department provided you with good customer service. Thank you for choosing Lincoln South Coast and we look forward to your next visit.

January 26, 2022

Friendly, knowledgeable and patient with non-tech seniors. From the time I called, the person answering the phone, the technician I talked to and the service who help us.. A great experience! More

by Katie89146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, phone info, Jason gritted service rep and receptionist
Feb 01, 2022 -

Lincoln South Coast responded

Hi, Katie! Lincoln South Coast appreciates the 5-stars and feedback. We are thrilled you were provided with a great experience. Take care, and please come back and see us.

January 13, 2022

Pick up service is really backed up, but good if you have the time to wait. The actual servicing of the vehicle went well. However they did a really poor job washing the vehicle before returning it. More

by 1nubian1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 14, 2022 -

Lincoln South Coast responded

Hello, Thank you for sharing your review. Your feedback is important to us here at Lincoln South Coast, and I would appreciate the opportunity to speak with you to address your feedback. Please email me at pmaldonado@penskeautomotive.com with your preferred contact information. Thank you, Peter Maldonado General Manager Lincoln South Coast pmaldonado@penskeautomotive.com

January 03, 2022

Scott, Service Manager, made my service smooth and flawless. Great customer service. Communication was excellent and was done earlier than time quoted. Thank you. More

by Samson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scoot Son
Jan 03, 2022 -

Lincoln South Coast responded

Hello Samson, thank you for trusting our Service Team here at Lincoln South Coast to care for your vehicle.

December 28, 2021

This was my second visit to Lincoln South Coast for scheduled services. I was not disappointed. They are timely, efficient and very professional. More

by Rudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gritten, Service Advisor
Dec 28, 2021 -

Lincoln South Coast responded

Rudy, we value your wonderful review for us here at Lincoln South Coast. We are so pleased to read that our Service Team took amazing care of you. We value your business. Thank you for being a loyal customer.

December 22, 2021

Picked up the car on time and dropped it off as requested. Very easy to work with. More

by Stefansnapper
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 22, 2021 -

Lincoln South Coast responded

Lincoln South Coast wants to thank you for the five-stars!

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