Lincoln of Bloomington - Service Center

Best service ever! This service department is awesome! Although I only had minor issues, they treated me like I was their most important customer! This was not just one This service department is awesome! Although I only had minor issues, they treated me like I was their most important customer! This was not just one visit! It's every visit! Greg H. is a gem! More

If you value customer service do not go to this dealership. My experience was only thru a family member & not directly but having worked in customer service myself, I could not believe how poor cus dealership. My experience was only thru a family member & not directly but having worked in customer service myself, I could not believe how poor customer service was at this dealership. After my daughter trying to contact the manager numerous times for the problems she was having with her car, while I was there with her, the manager was paged, several times & never answered. We were then told, " oh he has migraines, you know, like Percy Harvin." We never saw or talked to a manager the whole time we waited. In fact my daughter never talked or was contacted by a manager until today when he emailed her & asked her to take down her review of this very dealership. UNBELIEVABLE!!!! More

DO NOT BUY A CAR HERE!! awful experience. Bought a used MKS that stated it passed inspection on Carfax only to find out after it needed about $4k in repairs. 1st trip back to dealership was in the shop for MKS that stated it passed inspection on Carfax only to find out after it needed about $4k in repairs. 1st trip back to dealership was in the shop for 48 days. Then found out they didn't fix everything. Took a total of 5 trips to get all issues resolved. Given loaners off the lot that didn't HD air in the tires. Treated very poorly. They have good deals because they are SCAM ARTISTS!! More