67 Reviews of Montgomery Lincoln - Service Center
Lincoln Nautilus Service Had our first service completed on our new 2019 Nautilus, couldn’t have been more pleased w/ the professionalism of Josh their service mgr. and the d Had our first service completed on our new 2019 Nautilus, couldn’t have been more pleased w/ the professionalism of Josh their service mgr. and the dealerships responsiveness to our needs. We didn’t purchase our Nautilus from Lincoln of Cincinnati but wish we had, as they gained our respect and loyalty!! More
Backup camera issue I had an issue with the back up camera which I thought might be defective and covered under warranty. However, upon examination, it was found to be a I had an issue with the back up camera which I thought might be defective and covered under warranty. However, upon examination, it was found to be a damaged sensor, probably the result of another vehicle touching my bumper. I was so concerned I would have a costly repair bill, but Josh, the service advisor, and Spencer, the technician, were able to remove the bumper reset the sensor and send me on my way! Wonderful experience! More
Follow up Joshua went the xtra mile to address a previous bad experience He took care of me with great professionalism and understanding. He deserves credit Joshua went the xtra mile to address a previous bad experience He took care of me with great professionalism and understanding. He deserves credit for keeping a customer Thanks More
Excellence customer service My service advisor Josh Mullins was very friendly, great listening skill and made sure I was taken care of. My MKX was repaired and the new tires they My service advisor Josh Mullins was very friendly, great listening skill and made sure I was taken care of. My MKX was repaired and the new tires they installed makes the car ride like new again. Thanks Josh and your service department for the excellence experience at Montgomery Linclon Ron Birri More
"Positive experience" This was the first time for service at Lincoln Montgomery Rd. I was very happy with the attention I was given during my wait time. This was the first time for service at Lincoln Montgomery Rd. I was very happy with the attention I was given during my wait time. More
Positive experience. Had my 2007 Town Car serviced for an electrical problem and tire rotation. It was the first time I had my car serviced there. I will continue to use Had my 2007 Town Car serviced for an electrical problem and tire rotation. It was the first time I had my car serviced there. I will continue to use their service. Brain Lipka was my service representative and stayed on top of things and gave me good information. More
Service Excellence I have had my Lincoln MKZ serviced at Montgomery Lincoln and the service has been uniformly excellent. The Service Advisor, Brian Lipka, is very custo I have had my Lincoln MKZ serviced at Montgomery Lincoln and the service has been uniformly excellent. The Service Advisor, Brian Lipka, is very customer oriented and explains clearly the status of your vehicles's maintenance and any issues which may need additional service. I strongly recommend their services and believe they do their level best to ensure your satisfaction. More
Efficient The service for my 2009 MKS was handled very efficiently by service advisor, Brian Lipka, and addressed all concerns I had about my vehicle's perform The service for my 2009 MKS was handled very efficiently by service advisor, Brian Lipka, and addressed all concerns I had about my vehicle's performance due to "Accessory Power Active"message, that would not clear when vehicle turned off. More
Excellent Service Called to have my Lincoln MKC serviced Service Advisor Chris Harris was a great help. My husband brought the car in he was also very satisfied with th Called to have my Lincoln MKC serviced Service Advisor Chris Harris was a great help. My husband brought the car in he was also very satisfied with the service. Thanks for great service. Gwen Johnson More
Outstanding service As always very nice people, waiting area is clean and comfortable. Provided a vehicle while mine was being serviced. Michael went over the details o As always very nice people, waiting area is clean and comfortable. Provided a vehicle while mine was being serviced. Michael went over the details of what needed done, and reviewed when I picked my car up. More