Lincoln of Coconut Creek

My car was there for over 2 weeks waiting for the recall fix, but the part never was delivered to the dealer! It's been about 4 months and the problem started and is still not fixed. Domenic in Service wa fix, but the part never was delivered to the dealer! It's been about 4 months and the problem started and is still not fixed. Domenic in Service was helpful with follow-ups, but he was frustrated as I am. More

Top notch Service! ! Marvin was Professional, Polite and Personable! We were able to purchase the exact vehicle we wanted for a great price. Marvin goes above and beyon ! Marvin was Professional, Polite and Personable! We were able to purchase the exact vehicle we wanted for a great price. Marvin goes above and beyond to take your car buying experience to the next level. Lincoln of Coconut Creek is lucky to have him. More

Excellent service! I did not know that there was a transmission problem that was discovered during routine maintenance. It was corrected in one day. I did not know that there was a transmission problem that was discovered during routine maintenance. It was corrected in one day. More

Everything they do is quality work. Dominic, our service advisor, is awesome! I highly recommend them! Dominic, our service advisor, is awesome! I highly recommend them! More

Domenic Zenobi was my Service consultant for the second time, and was awesome, kept me informed on what was going on with my car and called me when he said he would, and car was clean and ready when he sa time, and was awesome, kept me informed on what was going on with my car and called me when he said he would, and car was clean and ready when he said it would be. More

My 2017 MKC is part of the battery safety recall. I just moved to FL from PA and did not yet have a Lincoln Dealer in FL. The service department at Coconut Creek told me I had to come in for them to I just moved to FL from PA and did not yet have a Lincoln Dealer in FL. The service department at Coconut Creek told me I had to come in for them to confirm my car was part of the recall even though I had called Lincoln directly with my VIN number for confirmation and also received a recall notification from Lincoln. Total waste of my time, because guess what, they said yes my car was part of the recall. Then they scheduled me for an appointment on 9/11 because “they get a set amount of parts every week and it’ll be no problem to fix because they’ll definitely have the part”. I came in on 9/11 for my appointment as scheduled. The service person said my car could not be fixed because the part did not come in. Then he said, “I guess I should have called you so you didn’t waste your time, but I was busy.” Obviously after 2 fruitless appointments they don’t care about my time. Now they have no idea when they will get the part, but they’ll call me when they get it in. If they would have been up front with me in the beginning and said they would put my name on a wait list, I would have understood that and would not have wasted my time. I am disappointed with my treatment and when I’m ready for my next Lincoln, I definitely will look at a dealership that has a good reputation for service. More

They take my car in right away, and keep me informed. Water and snacks and coffee is a must. Miss the Starbucks though. Water and snacks and coffee is a must. Miss the Starbucks though. More

I love my service representative. Andrew, he is so polite and attentive. Super professional! I like to always do my service with him! Andrew, he is so polite and attentive. Super professional! I like to always do my service with him! More

Super dealership with a very knowledgeable staff. Would recommend to all my friends.The pricing is also fair. Would recommend to all my friends.The pricing is also fair. More

Amazing job by Nasseem . Very talented and polite . I would recommend him to anyone. Very considerate Very talented and polite . I would recommend him to anyone. Very considerate More