Despite the amenities the larger Lindsay dealerships offer in the lounge area, while you wait, the personnel working the Warrenton Lindsay Buick GMC by far make up for the difference.
The other day my truck, Dodge Dakota, Crew cab, V8, AWD/4X4, died on me. Living in the country you are at a lose without a pickup. So I ventured out by myself to see what the market would bear. My first encounter with a Sales Consultant at Lindsay was Debbie Capasso. She is very welcoming and comfortable to be around. I explained everything I expected to be able meet my needs regarding a 4X4. Debbie showed me one that was close to what I wanted but it just was off one particular option, I thought I had to have. Being very courteous she took notes on my wish list and claimed she would make some calls. I left to try other dealerships.
With my wife with me on my second attempt to purchase a 4X4, I tried other dealerships with negative results. The main reason they were negative results is due the fact the Sales Consultants were negative. It was as if my wife and I were an imposition in their day. For reasons not to be as negative as they, I won’t mention them by name but they were two MAJOR dealers in Warrenton, Toyota/Dodge, and not just road side car dealers in a parking lot. Thank goodness a professional dealership, Lindsay, is in Warrenton.
I returned to Lindsay and started looking again, but this time my list had to be modified no one really has an AWD option. Immediately we were meet by Johnny Smith another sale consultant, smiling and as he extended his hand welcoming us to Lindsay and how can he help. I told him we had already spoke with Debbie and he quickly said she will be back very soon from lunch. Due my wife’s earlier frustration with other dealerships she stated sorry but we will now be dealing with you. She understandably had lost patience and didn’t want to wait nothing against Debbie. I told Johnny what I was looking for, my list now shorter, and he showed me a range of options. We picked a prospective 4X4 with the provision it would tackle my properties rough terrain and step gravel driveways without spinning and without the aid of the 4X4 deployed. A 2014 Toyota Tundra passed the test and off it was to seal the deal.
Once we got back I saw Debbie and immediately explained what had transpired in her absence.
Debbie is to polite for words and understood saying wouldn’t you know it the only time she took a lunch break and I would show up. She went on to say Johnny’s a great guy and was pleased he was there to assist us.
My wife loves making a deal regarding buying vehicles. She had Johnny back and forth to the manager working numbers and options. My next encounter with another extremely polite professional was with the General Sales Manager Rick Foard. Very personable, kind, mater of factly and smiling. He came out of the office with an extremely great cut in price form the internet’s price and as well offered to meet my additional wants regarding the truck within the same bottom line price. Oh xxxx yea, we bought. Besides being a great deal Rick had the entire truck detailed prior to our taking it off the lot. It looked as if it just rolled off the production line in 2014.
To end this elongated critique I would reiterate the fact that the Lindsay professional staff of Warrenton is as comparable to the great professionals of the cities of Fairfax and Alexandria, both of which i’d had dealings with. Thanks to all that made the deal a reality. Mac