
Lindsay Chevrolet
Woodbridge, VA
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1,727 Reviews of Lindsay Chevrolet
Crooked Stay away!!! I noticed back in September of 2017 that my front tires started to wear unevenly. So I took in and they said no problem we can rotate them and it shou I noticed back in September of 2017 that my front tires started to wear unevenly. So I took in and they said no problem we can rotate them and it should be fine. Well it happened again to the front tires. So I looked back and noticed that the alignment had been off for over 6 months. I had 2 oil changes done, they checked the alignment both times and it was off both times but they never said anything. So my next trip in January of 2018 I took it in and got the alignment done. A few months go by and I noticed the tires are still wearing the same way but worse now. So I go in and talk to the manager and showed her the receipt from January for the alignment and she could not find the alignment sheet where they had done it. So it turns out I paid for an alignment that never got done. I was told that the alignment system they use saves all the past alignment by VIN number but for some reason they don't have mine. The alignment was so far off I could see it just by looking at the front of the truck. Manager said she would call me on Monday the 2nd of July with some kind of resolution??? Here it is the 10th of July and no call. So now I am down 2 tires because they failed to do the alignment or failed to do it properly when I paid to have it done the first time. I am a soldier in the U.S. Army and I do not have time for their games and a waste of my money. I guess my next step should be the JAG office on post and paperwork to have the dealership black listed for Military personnel, and then to all the other review sites and BBB. Even though I am pretty sure they have control on which reviews customers can see so this one I am sure will not make it to anyone. More
Great customer service Erick helped me out and explained all my options. He was very patient and even offered me water on a hot day. Go see him if you’re in the market for a Erick helped me out and explained all my options. He was very patient and even offered me water on a hot day. Go see him if you’re in the market for a car More
Faith On my first time visiting Lindsay Chevrolet I met Mr. Gabriel Smith. He was patient, understanding, and provided solutions in what I was looking for. On my first time visiting Lindsay Chevrolet I met Mr. Gabriel Smith. He was patient, understanding, and provided solutions in what I was looking for. The first day I did not walk out with my vehicle. I flew back to Afghanistan and came back a weeks later to drive out in a nice Tahoe. Mr. Smith was kind enough to call and check up on me while I was out of the country and not only he took the time to make sure I understood my vehicle and the options that came with it. I am pleased to know Lindsay Chevrolet has individuals such as Mr. Smith working for them. I will return to continue doing business there. As a side note the service and patience he provided allowed me to drive from Clinton Maryland all the way to Woodbridge. That just goes to show you how pleased and comfortable I was when purchasing this vehicle. More
Auto purchase The process of negotiating for a new car purchase is never fun, but I was very pleased with the interaction with the people involved. Everyone was ve The process of negotiating for a new car purchase is never fun, but I was very pleased with the interaction with the people involved. Everyone was very pleasant and answered all our questions. My salesperson also went over several of the features with me before I left. She also stressed that I call with any other questions as they come up. More
Erick is the man Erick answered all my questions and was very helpful. He was very knowledgeable about all of the vehicles and was patient with me as I asked many ques Erick answered all my questions and was very helpful. He was very knowledgeable about all of the vehicles and was patient with me as I asked many questions. More
Car shopping We went in looking for a Camaro, we spoke with Erick and he explained the differences very well. He was very patient. If you have any questions go see We went in looking for a Camaro, we spoke with Erick and he explained the differences very well. He was very patient. If you have any questions go see him. More
Great Experience Erick was super helpful and answered all of the questions that I had. If you are in the market for a new or used car go see him. Erick was super helpful and answered all of the questions that I had. If you are in the market for a new or used car go see him. More
Looking for a new car Went to look for a car expecting the usual car dealership hustle! But was surprised that Erick S was very patient informative and has very good custo Went to look for a car expecting the usual car dealership hustle! But was surprised that Erick S was very patient informative and has very good customer tact!!!! He rocks!!!! I will recommend not only your dealership but him in particular!! Thank you Erick!!! More
Outstanding experience By far, the best new vehicle buying experience in my lifetime. The dealership was nice. The vehicle we purchased was a good product. But, the outstand By far, the best new vehicle buying experience in my lifetime. The dealership was nice. The vehicle we purchased was a good product. But, the outstanding experience was primarily the result of our sales consultant, Erick Scott. He was outstanding! He treated us exceptionally well throughout the process. Businesslike and very good at his job, but more important, genuine. You can tell, a person of character. I need to acknowledge Erick's immediate supervisor, Ken Richardson, as well. Ken immediately gained my respect. His demeanor and authenticity were refreshing. Finally, our interaction with Nathan Hathaway was excellent too. /s/ James James More
Great experience Erick was great! He knew so much about the product and was very easy to talk to. Go see him if you are in the market to buy a car. Erick was great! He knew so much about the product and was very easy to talk to. Go see him if you are in the market to buy a car. More