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Lindsay Ford of Wheaton
Wheaton, MD
1,083 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,083 Reviews of Lindsay Ford of Wheaton
December 02, 2012
I had a really good experience buying my first new car from Lindsay Ford. I knew I wanted a Ford Fiesta, and they told me the Fiesta Sedan S that I wanted was available. However, when I arrived, it had al from Lindsay Ford. I knew I wanted a Ford Fiesta, and they told me the Fiesta Sedan S that I wanted was available. However, when I arrived, it had already been sold. My salesperson Kevin Bailey was really great, and honestly felt badly that I had been incorrectly told something was available that ultimately was not. He found the vehicle I wanted in Gaithersburg and personally drove out there to get it for me so that I could drive it home the same evening. I was expecting a situation where salespeople would try to bamboozle me, but Kevin was really genuine and helpful, and I could tell he really wanted to help me a great deal (which i ultimately did, because the dealership was giving $4K off for the Black Friday deal!). Anyway, everyone there was great, including Mark Law, the gentleman who helped me with financing, and Steve Sweeney, the sales manager. I had a great experience and would highly recommend both the dealership and the people I worked with. More
by hailan
Employees Worked With
Kevin Bailey
December 01, 2012
Kevin did was a fantastic salesperson, he was very professional and made sure i got the best deal possible. I have told several friends about the really great service i received by Mr. Bailey and all professional and made sure i got the best deal possible. I have told several friends about the really great service i received by Mr. Bailey and all of the people i dealt with at Lindsay Ford. More
by sbailey806
Employees Worked With
kevin bailey
November 30, 2012
I was in the market for a fully loaded 2013 Ford Fusion Hybrid. Originally, I was contacted by Mr. Frank Destefano. Because the 2013 Ford Fusion Hybrid is a very new car, there are very few available wit Hybrid. Originally, I was contacted by Mr. Frank Destefano. Because the 2013 Ford Fusion Hybrid is a very new car, there are very few available with all the options I was requesting. Frank worked to find such a car for me, but sadly left the business a few weeks after we met. His replacement was Mr. Jessell Sealy who worked diligently to find me the car I wanted. He honored all of Frank's quotes and searched as far away as Pennsylvania to get me a car. Jessell was professional, friendly, and responsive. I really felt he was truly working for me and not just trying to pressure me into what they had on the lot. I highly recommend him for your future Ford purchases. More
by jbroadwa
Employees Worked With
Jessell Sealy
November 29, 2012
Kevin Bailey is the sole reason I purchased through Lindsay Ford of Wheaton. He was straightforward, respectful and low-key. From the beginning, I felt comfortable with him and believed that he would Lindsay Ford of Wheaton. He was straightforward, respectful and low-key. From the beginning, I felt comfortable with him and believed that he would treat me fairly. He said he would match a deal I found online and held true to his word. If he wasn't there, I can definitely say I would not have purchased through Lindsay since I was already working with another sales associate at Apple Ford. More
by nimblenate
Employees Worked With
Kevin Bailey
November 05, 2012
The same day I walked into this dealership I was greeted immediately by sales associate Kevin Bailey. I had spoken with Mr. Bailey on the telephone before arriving. He knew what I was looking for, which was immediately by sales associate Kevin Bailey. I had spoken with Mr. Bailey on the telephone before arriving. He knew what I was looking for, which was a new vehicle that was affordable. Kevin Bailey provided the best customer service I have ever experienced. He was friendly, courteous, respectful, and knowledgeable about the products at Lindsay Ford in Wheaton, MD. I was a challenging customer because of my previous transactions with other dealerships in the Maryland area. Needless to say Kevin Bailey, Daniel J. Ford (business manager) and the whole financial team went above and beyond to make this deal happen for me. I must say if these gentlemen could help me they could help anyone. I will definitely recommend Kevin Bailey and Daniel J. Ford along with the rest of the financial managers at Lindsay Ford in Wheaton, MD to all of my family and friends. This experience was very pleasant and I could not have asked for a better team of gentlemen to help me with my purchase. More
by tammypow
Employees Worked With
Kevin Bailey and Daniel J. Ford
November 01, 2012
To be honest, this is the first time I have been able to breathe fresh air since I moved here to Maryland; FINALLY ! From the time I walked in the Lindsay Ford dealership I've been nothing but super satisfi breathe fresh air since I moved here to Maryland; FINALLY ! From the time I walked in the Lindsay Ford dealership I've been nothing but super satisfied and relieved of the burdens that some car dealerships take advantage of uninformed customers simply looking for trustworthy, reliable, and long term relationship, but not here! However,(Kevin Bailey,Mark Law,Scott Minor)have done nothing less than the best customer service I've recieved since I've entered the car buying market! Even the Jim Davie (GM)who I had the pleasure to meet today, exchaged words, advise, and compliments of my investment made! You usually never get acknowlegded by the GM,but this goes to show you the customer friendliness and team support they have prepared for you! I would and will recommend you bring your search for a new or used vehicle here anyday, anytime, I'm almost sure your experience will be in your favor! Once again THANKS for not only selling vehicles but providing happiness, comfortability, and to be felt as if someone really cares, that's very very important! THANKS LINDSAY FORD TEAM! More
by bobmoe3
Employees Worked With
Kevin Bailey Great Person
August 20, 2012
My husband and I had been looking for a particular car for a few weeks. We founfd it at Lindsay Ford. We worked with Maribel Rosales. She was very helpful, patient, and we left with a car that had my husb for a few weeks. We founfd it at Lindsay Ford. We worked with Maribel Rosales. She was very helpful, patient, and we left with a car that had my husband smiling all the way home. More
by vickicaldwell
Employees Worked With
Maribel Rosales
July 03, 2012
I have just visited this dealer yesterday. I was quoted $21,500 OTD for an 2012 Escape Limited. The price is too good to be true so I once again asked if he was mistaken and he confirmed that IS the OTD pr $21,500 OTD for an 2012 Escape Limited. The price is too good to be true so I once again asked if he was mistaken and he confirmed that IS the OTD price. When we got there, we found out the OTD price he meant is the total price minus down payment! So the true OTD price is actually $31,500. How can a car salesperson mis-interpret the meaning of OTD price? Also he did not even use all the incentives that Ford has been advertising for a week! If he had put on all the incentives, then the price would be ridiculous and I would have talked to his manager before we went. This incident made me wonder whether this is the most stupid trick that they are playing. Plus I have been kept waiting for 30 minutes without any information. Wasted almost 3 hours going to this dealership, plus the cost of losing opportunity of buying a similiar car from another dealership. More
by pengzh2941
Employees Worked With
Koby
June 25, 2012
We were looking for a new car and we used USAA to get quotes from a few local dealers. Since we were buying a new car, we new exactly what we wanted. Mario from Lindsay Ford told us that he had that ex quotes from a few local dealers. Since we were buying a new car, we new exactly what we wanted. Mario from Lindsay Ford told us that he had that exact VIN make/model in the color that we wanted. We checked, double and triple checked with him that he did indeed have the vehicle we wanted before we metro-ed out to Wheaton on a 100 degree day. On the phone he promised me that he had the vehicle one hour before we arrived at the dealership. When we arrive he pretended to look for the keys for 10 minutes before coming out and telling us that he didn't have the car we wanted, but he had others and we should consider those. We got right up and left. Don't waste your time with these people. We had a great experience with Jerry's Ford in Alexandria, but the Lindsay Ford people earned the bad reputation that car dealers have. More
by Thomas68411
Employees Worked With
Mario Rivera, Mario Rivera
May 29, 2012
My purchase of a 2011 Flex last week marks the 4th automobile I've bought from Tom LaGrave, and the 5th car I've bought from Lindsay Ford of Wheaton (and its predecessors). I keep returning to the Lin automobile I've bought from Tom LaGrave, and the 5th car I've bought from Lindsay Ford of Wheaton (and its predecessors). I keep returning to the Lindsay folks because they project a sense of decency, competence, and fair play that I have not always gotten from other dealers. And Tom LaGrave personifies this important mix of attributes. Tom asks a lot of questions, provides lots of solid information, and truly tries to find the right deal for me at the right time, all in good humor. Kudos to Lindsay for attracting and keeping people like Tom around. More
by mdinkin
Employees Worked With
Tom LaGrave, Tom LaGrave
