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Lindsay Ford of Wheaton
Wheaton, MD
1,083 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,083 Reviews of Lindsay Ford of Wheaton
May 29, 2012
I went to Lindsay Ford to trade in my 08 Honda Accord that I purchased from there, and in exchange bought a 2008 Lexus ES 350. Leon was the perfect sales rep for my experience. He's a great guy, helped m that I purchased from there, and in exchange bought a 2008 Lexus ES 350. Leon was the perfect sales rep for my experience. He's a great guy, helped me get my dream car, has excellent customer service, and followed through with ordering me all of the items promised. I would recommend him to anyone who would like a seamless car buying experience. Thank you Leon!! More
by Alli_B
Employees Worked With
Leon Marte, Leon Marte
May 15, 2012
It was a fabulous experience from stem to stern. We loved Tom LaGrave who was very low key and did not talk us into anything. He knew all about every aspect of the car and did not try to sway us one w loved Tom LaGrave who was very low key and did not talk us into anything. He knew all about every aspect of the car and did not try to sway us one way or another. We ended up buying a slightly used Expedition that we are going to drive all over America. We also worked with Amber (excellent) and Mark Law (the best). I have never More
by carolhi
Employees Worked With
Tom LaGrave
April 28, 2012
It was my first time buying a car, I went to Lindsay Ford of Wheaton and met Maribel Rosales who was very kind,patient and professional,she helped me through the whole process.It was a pleasant experience wo of Wheaton and met Maribel Rosales who was very kind,patient and professional,she helped me through the whole process.It was a pleasant experience working with Maribel. More
by fernande
Employees Worked With
Maribel Rosales, Maribel Rosales
April 11, 2012
AWESOME!!! 2008 Chrysler Town & Country... The most helpful group I've ever dealt with! We almost didn't get to Lindsay because we stopped at another dealer almost 1.5 hours away from Wheaton. I called helpful group I've ever dealt with! We almost didn't get to Lindsay because we stopped at another dealer almost 1.5 hours away from Wheaton. I called Maribel and she said not to worry just come even though we'd be getting there at closing time! A few hours later my wife was driving home in our van! A brake light was out and we found the cruise control was not working. I called Maribel to inform her and she said she would meet me to pay for a new bulb and discuss options for the repair of the cruise control. Instead we drove home, replaced the bulb and took the van to our local Chrysler dealership. I faxed our ticket to Maribel! Not only did she make sure our bill for the cruise control was paid, she had them pay for a new key as well! A total of $515.60!! I know she couldn't do this all on her own so a big thanks goes out to everyone involved in making all of this happen for my family! I called the day we were told our tags were there. The Lindsay team had them shipped & at my door the following day! SWEET!! I feel very blessed with our purchase and very blessed and proud to have found Maribel!! Who are we gonna call for our next purchase??? You got it... Maribel and the wonderful team that is Lindsay Ford of Wheaton!!! More
by erozas03
Employees Worked With
Maribel Rosales, Maribel Rosales
March 02, 2012
I purchased a 2008 Lexus ES 350 from this dealership, I paid cash. I had the vehicle less than one week, around the third day, the rear passenger side tire was losing air. I refilled this tire on four sepa paid cash. I had the vehicle less than one week, around the third day, the rear passenger side tire was losing air. I refilled this tire on four separate occasions to no avail. I then purchased a tire fix/inflator kit, same results. I tried a different brand of tire fix/inflator...the same results. So, I was left with no alternative because it was still losing air so took to a service center on 14 Dec 2011 to have the tire repaired, they said the tire was fine, the wheel was bent and cracked. I called Lindsay Ford of Wheaton, MD seven times and left messages. I called Jim Davies, the General Manager and also Giles Mulligan an assistant, neither would answer their phone nor return any of the messages that I left. Since no one would return my call, I wrote a letter including receipts and sent it to them on 12 Dec 2011, still nothing heard from them. When I made the initial call and talked and explained to the salesman that sold me the vehicle, he indicated that it was a “known” problem however, the inspectors from Maryland who did the state vehicle inspection, did not have a problem with the cracked rim. He further stated that I would have to take it up with one of the managers listed above, it was out of his hands. He did not offer to talk with them, explain the issue, nothing. Basically said the ball was in my court, run with it! I did all the research and work to find a new wheel at over half the price of one from Lexus, drove to get it, had it put on. The cost of the wheel was $262.50, 70 miles driving at .40 is $28.00, $22.35 to have the tire put on the new wheel and $20.00 for two tire stop leak cans for a total of $332.85. This company has not been responsive to any customer care issues. It took them 1 1/2 weeks to reimburse me my deposit on my credit card, over 2 1/2 months to get the correct front license plate bracket...they sent me one for a Nissan after I called six times and waited for over 2 months. I notified them about the wheel and Bottomline, they will not correspond. I want the money I have spent...even though that doesn't cover my time, the safety issues that it put my family in or the extreme inconvenience. Filed a complaint with the Better Business Bureau and Lindsay's response was that we damaged the wheel on the way home! Hmmm...guessing the Managers didn't talk to the Salesman prior too his repsonse...they knew it was damaged prior to selling. I wouldn't recommend this dealership to anyone! You pay a dealership well over 20k cash for a vehicle and they're so criminal and greedy they won't refund $332.85 for something they knew existed!!! Wow...Stay away from them...shady practicies, once they get your money...they're done with you!! More
by rlanders2
Employees Worked With
Avan Harris, Mark Law, Jim Davie, Avan Harris
March 01, 2012
Leon was low-key, did not push, and did not hover. He gave informative answers to questions, was patient with my way of getting comfortable with my options and anticipated timing, worked with me/went the gave informative answers to questions, was patient with my way of getting comfortable with my options and anticipated timing, worked with me/went the distance on the price, and then patiently trained me on how to work the electronic controls. I would recommend him. More
by margoschwab
Employees Worked With
Leon Marte, Leon Marte
February 19, 2012
We recently purchased a used Ford-F150 from Linsday Ford in Wheaton. Maribel was a pleasure to work with - not at all pushy, straightforward, friendly and professional, and she seemed genuinely interested i in Wheaton. Maribel was a pleasure to work with - not at all pushy, straightforward, friendly and professional, and she seemed genuinely interested in getting us the vehicle we wanted. Despite the dealership being very busy during the time we visited, she patiently answered our questions, showed us the vehicles in which we were interested without rushing us, and was attentive throughout our visit. Lindsay's advertised prices are low, and we found there wasn't as much room for negotiation as with other vehicles we purchased, but the price was more than fair. Daniel in finance made that part a breeze, by searching for the bank that would give us the lowest rate and explaining the difference a down payment would make (which we decided to forgo). It was great to find a terrific dealer so close to home, and we definitely plan to come back when it is time to replace our other vehicle. Since we just purchased the vehicle, I can't comment on the process for tags and title yet, but so far the experience has been good! More
by DawnMD
Employees Worked With
Maribel Rosales, Maribel Rosales
February 12, 2012
I purchased a 2008 F350 and it was in great condition. Truck was ready to go when I got there, the truck was as described, the dealer did a great job with the truck sale, very helpfull staff. Thank you Truck was ready to go when I got there, the truck was as described, the dealer did a great job with the truck sale, very helpfull staff. Thank you More
by jaygolfpro1
Employees Worked With
Alan Soon
February 10, 2012
As had always been the case since my Dad, Charlie Powell (deceased 2001), for decades shopped at Hill & Sanders which became Lindsay and also had his repairs done there, too - Lindsay is tops in every way. (deceased 2001), for decades shopped at Hill & Sanders which became Lindsay and also had his repairs done there, too - Lindsay is tops in every way. Oliver Hogg is the most frequent Service Advisor I work with and he's consistently making sure we get what we need and when we need it. I take care of getting repairs / regular service for my 88-year old Mother, Betty Powell, who is pleased on all manner of things other than the cost. Thanks, Wayne Powell 240-344-7390 (Taneytown, MD 21787) More
by Wayne Powell
Employees Worked With
Oliver Hogg
