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Lindsay Ford of Wheaton
Wheaton, MD
1,081 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,081 Reviews of Lindsay Ford of Wheaton
May 10, 2011
I got a new 2011 Mustang V6. I really got a good price and also a great APR. I checked with multiple dealers before going to Lindsay ford. There price was simply unbeatable. I appreciate the service they and also a great APR. I checked with multiple dealers before going to Lindsay ford. There price was simply unbeatable. I appreciate the service they provided right from the beginning. I will definitely recommend this dealership. More
by aakashmoni
Employees Worked With
Tyshawn, Scott Minor, Edgar Betancourt
May 06, 2011
This was by far the best buying experience I've ever had Barry was great and very well informed, Scott was the manager and he took a personal interest in making sure I was completely satisfied, and Mark mad Barry was great and very well informed, Scott was the manager and he took a personal interest in making sure I was completely satisfied, and Mark made the financing very quick and easy I would definitely recommend Lindsay Ford to anyone looking for a new vehicle. More
by jrich93
Employees Worked With
Barry Parks, Scott Minor, Mark Law
May 06, 2011
Excellent experience form start to finish. Requested quote online and was provided information I asked for immediately. No pressure once I visited the dealership and financing was easy. I would defini quote online and was provided information I asked for immediately. No pressure once I visited the dealership and financing was easy. I would definitely recommend Lindsay Ford for Sales and Service. More
by rpd227
Employees Worked With
Jewel, Rob, Andrew, Christopher
May 01, 2011
Terrible experience. Tons of runarounds, extremely slow. Finally given a bait-and-switch at the very end of the buying process, after I presented them with a Zag guaranteed price certificate which they said Finally given a bait-and-switch at the very end of the buying process, after I presented them with a Zag guaranteed price certificate which they said they'd honor at first for the new Ford I was interested in, then switched me to another manager who turned it down. Dirty, dirty, dirty. Dishonest sales managers. Salesman was ok, but lost. Total waste of half a day. I will never, EVER have anything to do with them again, and I'm going to get them blacklisted with Zag and the Better Business Bureau. More
by unhinged17
Employees Worked With
4
February 09, 2011
Extremely friendly and courteous going above and beyond with help. Stayed on top of our issue and called to give update. Helped on the phone with a problem I was having with Sync that turned out to b with help. Stayed on top of our issue and called to give update. Helped on the phone with a problem I was having with Sync that turned out to be a problem with my Blackberry battery that even the Sync customer service people didn't even think of and he fixed the problem. I will definitely come back again and ask for Isaac. More
by arden
Employees Worked With
Issac Diaz
February 07, 2011
We had trouble with the Sync which wouldn't work with our iPhones. We took the car in several times but the problem wasn't resolved. Finally they brought the same vehilce with a working iPhone on Sync to m iPhones. We took the car in several times but the problem wasn't resolved. Finally they brought the same vehilce with a working iPhone on Sync to my house with two technicians to compare what was happening to resolve the problem. They were there for an hour and got the Sync system working at this point but their willingness to come to my house with their friendly manner demonstrated top notch service. More
by welta
Employees Worked With
Curtis ford and Chuck in Service
February 03, 2011
This was just a periodic routine maintenence visit. Once I had made this appointment (via telephone--see below), I received ample electronic reminders in advance, via both e-mail and voicemail. I elected t I had made this appointment (via telephone--see below), I received ample electronic reminders in advance, via both e-mail and voicemail. I elected to wait, rather than return later, because, based on past experience, I expected the work to be performed quickly, and it was. (Total elapsed time from dropoff to release and driveoff was only 1 hour and 34 minutes.) My discount coupon for "The Works" was honored immediately and without question. Conversely, there is a significant problem with their website. I was unable to book this appointment on-line because the service subsystem blacks out all days of the current week, i.e., you can't book a service appointment sooner than at least one week out. Also, the dealer-specific coupons offered on-line all had expiration dates of January 31. Thus, they were useless to customers trying to book an appointment on January 30 for a date in February. I mentioned all this to Service Advisor John Kiernan, who seemed unpleasantly surprised about it. Whether he conveyed this to the Service Manager and/or Database Manager I have no idea. Regardless, this type of customer-unfriendly website design flaw is extremely counterpoductive and offputting. It needs to be fixed forthwith. More
by charlespotter
Employees Worked With
John Kiernan, Service Advisor
November 23, 2010
Bad. Super suck. Dont go there. Sales person was NOT helpful. They gave me another. I purchased a used car that needed minimal paint retouching. It took over a week. You can never get anyone on the ph helpful. They gave me another. I purchased a used car that needed minimal paint retouching. It took over a week. You can never get anyone on the phone there. If you do, they usually can't or won't help you. More
by lacrane99
Employees Worked With
Everyone there sucks. Except Chris Bailey the financing guy. He's cool.
July 19, 2010
Simply the worst service department I have ever been to in my entire life. Despite of the many negative online reviews of Lindsay Ford I unwisely decided to bring my car here anyway because the location in my entire life. Despite of the many negative online reviews of Lindsay Ford I unwisely decided to bring my car here anyway because the location was convenient. What a huge mistake. In my 25 years of owning cars I can honestly say that this is the WORST automobile service center that I have ever been to. Another online review I read called this service department extremely rude, unhelpful, and unprofessional. I can confirm that from firsthand experience. This place is so bad that I am absolutely amazed that it remains in business. I would never bring my car back here even if it were the only service station within 100 miles (PS to the owners of Lindsay, it is not). More
by fordowner5
Employees Worked With
an extremely rude cashier and an unprofessional manager (didn't get their names)
June 02, 2010
This was the most horrific car dealer experience I've ever had. I went in a test drove a Ford Fusion, gave my credit information and since it was late and I needed to bring in some materials I said I wou ever had. I went in a test drove a Ford Fusion, gave my credit information and since it was late and I needed to bring in some materials I said I would come back later in the week. The next day I wanted to make sure I was bringing in the right materials and I emailed the salesman and he has YET to get back to me. Then I went up there and he wasn't there and his cell phone was off and no one could get in touch with him. I have still yet to hear from him. I called and spoke to the general manager and he got an attitude about me complaining. I would never, ever buy a Ford simply because this dealer has left a bad taste in my mouth. Go to Herb Gordon instead! More
by agilbert2
Employees Worked With
Byron Dale Hill
