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Lindsay Ford of Wheaton
Wheaton, MD
1,083 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,083 Reviews of Lindsay Ford of Wheaton
May 19, 2011
Great service, great deal, great salesman! After buying the car I had two small problems that they quickly fixed and resolved. Friendly staff and cashiers-Rob was great, I will never go anywhere else agai the car I had two small problems that they quickly fixed and resolved. Friendly staff and cashiers-Rob was great, I will never go anywhere else again. I bought a 2008 Ford Fusion from Rob. I had spent a long time shopping around and going other places, I ended up with by far the best experience and deal from any other experience. More
by mm0814
Employees Worked With
Rob Denell
May 17, 2011
After having a horrible experience with the used salesman we had, we had to get our CD player fixed. The service department employee's name we worked with is Mr. Diaz and he was extremely helpful. It was v we had, we had to get our CD player fixed. The service department employee's name we worked with is Mr. Diaz and he was extremely helpful. It was very refreshing to work with Mr. Diaz because he had a great attitude and was willing to do anything to help us. Mr. Diaz followed through on our problem and was able to successfully fix it without it being an inconveinence to us. More
by doublej09
Employees Worked With
Isaac Diaz
May 11, 2011
I got a new 2011 Mustang V6. I really got a good price and also a great APR. I checked with multiple dealers before going to Lindsay ford. There price was simply unbeatable. I appreciate the service they and also a great APR. I checked with multiple dealers before going to Lindsay ford. There price was simply unbeatable. I appreciate the service they provided right from the beginning. I will definitely recommend this dealership. More
by aakashmoni
Employees Worked With
Tyshawn, Scott Minor, Edgar Betancourt
May 06, 2011
Excellent experience form start to finish. Requested quote online and was provided information I asked for immediately. No pressure once I visited the dealership and financing was easy. I would defini quote online and was provided information I asked for immediately. No pressure once I visited the dealership and financing was easy. I would definitely recommend Lindsay Ford for Sales and Service. More
by rpd227
Employees Worked With
Jewel, Rob, Andrew, Christopher
May 06, 2011
This was by far the best buying experience I've ever had Barry was great and very well informed, Scott was the manager and he took a personal interest in making sure I was completely satisfied, and Mark mad Barry was great and very well informed, Scott was the manager and he took a personal interest in making sure I was completely satisfied, and Mark made the financing very quick and easy I would definitely recommend Lindsay Ford to anyone looking for a new vehicle. More
by jrich93
Employees Worked With
Barry Parks, Scott Minor, Mark Law
May 01, 2011
Terrible experience. Tons of runarounds, extremely slow. Finally given a bait-and-switch at the very end of the buying process, after I presented them with a Zag guaranteed price certificate which they said Finally given a bait-and-switch at the very end of the buying process, after I presented them with a Zag guaranteed price certificate which they said they'd honor at first for the new Ford I was interested in, then switched me to another manager who turned it down. Dirty, dirty, dirty. Dishonest sales managers. Salesman was ok, but lost. Total waste of half a day. I will never, EVER have anything to do with them again, and I'm going to get them blacklisted with Zag and the Better Business Bureau. More
by unhinged17
Employees Worked With
4
February 10, 2011
Extremely friendly and courteous going above and beyond with help. Stayed on top of our issue and called to give update. Helped on the phone with a problem I was having with Sync that turned out to b with help. Stayed on top of our issue and called to give update. Helped on the phone with a problem I was having with Sync that turned out to be a problem with my Blackberry battery that even the Sync customer service people didn't even think of and he fixed the problem. I will definitely come back again and ask for Isaac. More
by arden
Employees Worked With
Issac Diaz
February 07, 2011
We had trouble with the Sync which wouldn't work with our iPhones. We took the car in several times but the problem wasn't resolved. Finally they brought the same vehilce with a working iPhone on Sync to m iPhones. We took the car in several times but the problem wasn't resolved. Finally they brought the same vehilce with a working iPhone on Sync to my house with two technicians to compare what was happening to resolve the problem. They were there for an hour and got the Sync system working at this point but their willingness to come to my house with their friendly manner demonstrated top notch service. More
by welta
Employees Worked With
Curtis ford and Chuck in Service
February 03, 2011
This was just a periodic routine maintenence visit. Once I had made this appointment (via telephone--see below), I received ample electronic reminders in advance, via both e-mail and voicemail. I elected t I had made this appointment (via telephone--see below), I received ample electronic reminders in advance, via both e-mail and voicemail. I elected to wait, rather than return later, because, based on past experience, I expected the work to be performed quickly, and it was. (Total elapsed time from dropoff to release and driveoff was only 1 hour and 34 minutes.) My discount coupon for "The Works" was honored immediately and without question. Conversely, there is a significant problem with their website. I was unable to book this appointment on-line because the service subsystem blacks out all days of the current week, i.e., you can't book a service appointment sooner than at least one week out. Also, the dealer-specific coupons offered on-line all had expiration dates of January 31. Thus, they were useless to customers trying to book an appointment on January 30 for a date in February. I mentioned all this to Service Advisor John Kiernan, who seemed unpleasantly surprised about it. Whether he conveyed this to the Service Manager and/or Database Manager I have no idea. Regardless, this type of customer-unfriendly website design flaw is extremely counterpoductive and offputting. It needs to be fixed forthwith. More
by charlespotter
Employees Worked With
John Kiernan, Service Advisor
November 23, 2010
Bad. Super suck. Dont go there. Sales person was NOT helpful. They gave me another. I purchased a used car that needed minimal paint retouching. It took over a week. You can never get anyone on the ph helpful. They gave me another. I purchased a used car that needed minimal paint retouching. It took over a week. You can never get anyone on the phone there. If you do, they usually can't or won't help you. More
by lacrane99
Employees Worked With
Everyone there sucks. Except Chris Bailey the financing guy. He's cool.
