Lindsay Ford of Wheaton

Unhappy Customer It was my birthday and I came to Lindsey Ford of Wheaton, MD to purchase new tires for my 2014 Escape. My vehicle had less than 45,000 miles. While It was my birthday and I came to Lindsey Ford of Wheaton, MD to purchase new tires for my 2014 Escape. My vehicle had less than 45,000 miles. While waiting for my vehicle to be ready, I received a call from a man from Lindsey Ford telling me I should trade my vehicle up to a 2018. He stated I could save $100 on my car payment and get into a newer model. Mr. Tom Squire had called me several times stating the same thing. I walked around the lot browsing and eventually met up with Mr. Squire. Mr. Squire eventually convinced me to trade in my 2014 for a 2018. Although a gun was not held to my head, I feel VERY stupid for being talked into purchasing a 2018 that had nearly 20,000 miles on it. There are still 4 months in 2018; a car is supposed to gain 10 - 12,000 miles per year. I asked him to lower the price of the vehicle, Mr. Squire would not. Within 3 days, I returned to the dealership and explained to Mr. Squire I changed my mind and would like my 2014 back. He refused. Nonetheless, I am an adult; I admit I made a mistake purchasing this vehicle and I do try and learn by my mistakes; I will never purchase another vehicle from Lindsey Ford of Wheaton, MD again because, I felt pressured into making the purchase. More

Ford history I continue to use Ford for a number of reasons. First of all Ford did not take a govt bailout a few years ago second I truly like and feel comfortabl I continue to use Ford for a number of reasons. First of all Ford did not take a govt bailout a few years ago second I truly like and feel comfortable in my Fusion. My initial visits to the sales department were fine. Then when I decided to purchase my leased Fusion I worked with Juan Salazar he was very patient with all of my questions. The service department is close to my home which makes it a plus. More

excellent Jerry Chou is truly an asset to Lindsey Ford. He was non pressuring with me and yet quick to answer all my questions and concerns about my 2017 Ford F Jerry Chou is truly an asset to Lindsey Ford. He was non pressuring with me and yet quick to answer all my questions and concerns about my 2017 Ford Fusion purchase....Im happy to recommend Jerry to all my friends and clients.....a very kind and helpful young man Sincerely, James Willis More

Great Customer Service Hector and the staff were incredible. The entire team went above and beyond to make my purchase a breeze. I would highly recommend them to anyone. Hector and the staff were incredible. The entire team went above and beyond to make my purchase a breeze. I would highly recommend them to anyone. Thanks team More

Great experience Lindsay was a pleasure to deal with. Hector was a very knowledgable sales associate who walked me through the entire process as easy as possible. I w Lindsay was a pleasure to deal with. Hector was a very knowledgable sales associate who walked me through the entire process as easy as possible. I went looking at a used vehicle and walked out with the best deal by leasing a new SUV. Money saved and a brand car. I highly recommend Lindsay and Hector is you're in the market for a car More

2018 Mustang Purchase I had an excellent experience with the new care sales team in purchasing my 5th Mustang, this one an Ecoboost convertible! I highly recommend this gr I had an excellent experience with the new care sales team in purchasing my 5th Mustang, this one an Ecoboost convertible! I highly recommend this great team! More

Great Customer Service Every time I visit Lindsay Ford for service I leave happy and satisfied. Recently, Michael Collier serviced my car and what very impressed with his c Every time I visit Lindsay Ford for service I leave happy and satisfied. Recently, Michael Collier serviced my car and what very impressed with his customer relations and pleasant demeanor. Thank you Michael. You really make a difference! Nick Corey More

Excellent Customer Service Team From start to finish the experience was great. The follow up was great and a representative even took time drop off documents to my home. The best exp From start to finish the experience was great. The follow up was great and a representative even took time drop off documents to my home. The best experience ever buying a car. Thanks you guys. More

Friendly, transparent, and easy Alessandro guided my wife and I through the leasing process with honesty and openness. We were not blindsided at any step of the way, which I worried Alessandro guided my wife and I through the leasing process with honesty and openness. We were not blindsided at any step of the way, which I worried about in buying or leasing a new car. I would (and have) highly recommend Lindsay Ford to friends and family. It was a great experience. More

Excellent Experience I found my car through CarFax, messaged for more information and within 5 minutes, got a phone call from Sabrina. She was extremely friendly and helpf I found my car through CarFax, messaged for more information and within 5 minutes, got a phone call from Sabrina. She was extremely friendly and helpful in providing me with the info I needed. I set up a test drive visit but was pretty set on purchasing the car before arriving given that everything looked good. I was able to talk to Sabrina over the phone and email over the next few days before my visit and she was very easy to contact. At my visit, everyone was friendly and helpful as well. It was a great experience as a first time buyer! More