Lindsay Ford of Wheaton

Great sales experience We had a great sales experience buying a new car at Lindsay Ford in Wheaton. The salesmen Zach Green and Adam Brierly were helpful and let us take ou We had a great sales experience buying a new car at Lindsay Ford in Wheaton. The salesmen Zach Green and Adam Brierly were helpful and let us take our time deciding which model was right for us. We went on several test drives over a number of weeks and their manager Patrick helped to explain their pricing and make it pretty straight forward when it was time to make a purchase offer. They got the vehicle ready and the finance guy, Ludwin, was very patient and professional while doing the paperwork. I give them an A+ for car buying experience. More

Great Experience, the Best I have Ever Had. In all my years, I have never experience the best customer service in purchasing a vehicle, no long waiting periods. Fast, courteous service and a te In all my years, I have never experience the best customer service in purchasing a vehicle, no long waiting periods. Fast, courteous service and a team ready to make it happen. Thank you Lindsay Ford of Wheaton, MD. I will recommended you to anyone looking for a ford. More

Great experience for my F150 Found my F150 online using Ford.com. Made contact with Trevor Irish who was very helpful answering a few question I had. Made date to visit Lindsay Fo Found my F150 online using Ford.com. Made contact with Trevor Irish who was very helpful answering a few question I had. Made date to visit Lindsay Ford and was able to do a deal. Once again Trevor was very helpful through the whole process. More

Great experience for first Ford buyer! I had been wanting to get a crossover/SUV to replace my current car. I travel long distances frequently (500miles +), and I needed more space, and mor I had been wanting to get a crossover/SUV to replace my current car. I travel long distances frequently (500miles +), and I needed more space, and more comfort. I drove an Edge on business a few years ago, and loved the drive. I went to Lindsay Ford to purchase a pre-owned Edge. Tom LaGrave helped me find the perfect car for my needs, listening to why I wanted a crossover, how much I liked driving, and the level of comfort/space I needed (we have large dogs). He had owned an Edge himself, so he knew exactly what I needed. Nav system, AWD, and V6 were all a must, so Tom pointed out the best option on the lot. After a test drive, I was hooked! The whole process took way less time than I expected - from consult, to test drive, to key in hand - and I was off with my purchase! Since then, Tom has checked in with me to make sure I am still happy with the car, and to offer any help in the future. This is the best experience I've ever had purchasing a car, and would definitely recommend this dealership - and Tom! - to everyone. More

Lies to sell Vehicle Let me start by saying i have owned 8 Brand new purchased vehicles in the last 7 years with all the options from different dealers in Maryland and non Let me start by saying i have owned 8 Brand new purchased vehicles in the last 7 years with all the options from different dealers in Maryland and none of them have come close to being as bad as Lindsey Ford on Customer relations or for honouring their word from staff. 1. 2011 F150 Platinum (traded in) 2. 2013 Toyota Tacoma Limited (traded in) 3. 2014 Toyota Tacoma Limited (traded in) 4. 2014 Chrystler 300C (still have) 5. 2015 Toyota Avalon (traded in) 6. 2015 F150 Limited (traded in) 7. 2016 Range Rover (traded in) 8. And now a 2016 Explorer (only lease I have ever owned). 9. *Now in the market for another pickup... I purchased my 2016 Ford Explorer after several hours of negotiating we finally came to an agreement. Free oil changes and 1 set of tires free. Both the finance guy and the GM/Part Owner at the time (Mike Engel) said yes 4 free tire replacement and the oil changes are free. I said where is this in writing, the finance guy said they mail it to me in a "car care coupon booklet". Guess what, never came. Called several times and got the run around and they will look into why I never got booklet... Never did. 1 year later I come into the dealer to get my 4 tires since one of my tires just went flat today, and they said "we would never do that" and that they wont do anything about it without seeing it in writing. Come to find out, the GM/Part Owner was never a part owner and was fired shortly after I purchased my vehicle, probably for saying stuff like that, according to the sales team here, while chuckling. So they just tell you whatever they can to sell. Just lies and one headache after the other here. And I haven't even started to mention the xxxx it was to get our vehicle between the Sales Rep, some managment lady named Sarah, who we were told was in the hospital and could not return our calls by the sales team (yet when we called the reception desk right after being told that, and asked for Sarah, the reception lady said she is with a customer outside and that she was looking at her as we were speaking! Cought in another lie. Later Mike Engel apologised for that). We didnt get to even drive our vehicle for almost a month after we signed papers due to repairs that needed to be done since it was hit in their parking lot before we purchased it and they had to fix stuff on it!). A guy at the front desk did say he will give me a Buy 3 get 1 free tires as an incentive but why should I now pay for 3 tires when I was told 4 free!. I'm sort of stuck as they have my Ford, it has a donut and I have to get it replaced and they know it... I'm never coming back, even for free oil changes! So tired of this stealership! Lindsay Ford just lost out on a potential reoccurring purchasing customer! More

Robert Rodriguez did a great job We found the car we wanted online but it was 4 hours away. Robert was able to negotiate over the phone and email and got us the price we were looking We found the car we wanted online but it was 4 hours away. Robert was able to negotiate over the phone and email and got us the price we were looking for. When we showed up, the car was ready as promised and there was no 'up selling' as is typical when you go to a dealership. There was no bait and switch. There was no pressure. He sold the car at the exact price we were quoted and even got us a better APR than our bank USAA. Overall very satisfied. Not too much interaction with rest of dealership but Robert was on point. Thanks again. More

Customer Satisfaction Anthony Brearley was very very helpful in helping me select the perfect vehicle for my budget. He was courteous, respectful and professional. Please a Anthony Brearley was very very helpful in helping me select the perfect vehicle for my budget. He was courteous, respectful and professional. Please ask for Anthony when visiting Lindsay Ford of Wheaton, Md. John P Braganza More

AIRBAG RECALL FOR THE SECOND TIME LINDSAY FORD HAS BOTCHED AN AIRBAG RECALL . THE LATEST 02/20/2018 LEFT THE AIR BAY COVER SO LOOSE A 5 YEAR OLD CAN REMOVE THE COVE FOR THE SECOND TIME LINDSAY FORD HAS BOTCHED AN AIRBAG RECALL . THE LATEST 02/20/2018 LEFT THE AIR BAY COVER SO LOOSE A 5 YEAR OLD CAN REMOVE THE COVER AND EXPOSE THE AIRBAG. WHEN CALLED TO THERE ATTENTION SERVICE JUST LOOKED AT THE CEILING ! More

Long Term Customer They are always reliable. I can always count on my service reps Jonas or Robert. I find the employees to be customer service oriented and professional They are always reliable. I can always count on my service reps Jonas or Robert. I find the employees to be customer service oriented and professional. More

Pretty easy and fast car purchase I am very satisfied with the experience I had at Lindsay Ford. Sales I worked with, Tom and Anthony, are respectful and professional. I will definitel I am very satisfied with the experience I had at Lindsay Ford. Sales I worked with, Tom and Anthony, are respectful and professional. I will definitely recommend this dealer. More