Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lindsay Ford of Wheaton
Wheaton, MD
1,083 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,083 Reviews of Lindsay Ford of Wheaton
April 15, 2015
Beyond Excellence, PERFECTION! Speaking on behalf of my sister, who bought a car off of the grade A salesman David Rasnake. Mr. Rasnake went above and beyond to narrow down her choi Speaking on behalf of my sister, who bought a car off of the grade A salesman David Rasnake. Mr. Rasnake went above and beyond to narrow down her choices and put her in the car she really wanted. He showed her the pros and cons of each car and made her feel confident that she was making the right decision. He even bought us lunch because he felt like we shouldn't be hungry when making such a huge financial decision-totally agree! I would say go to Lindsay Ford and request David Rasnake, you will not be disappointed in his customer service skills, and ultimately his loyalty to the company. More
by nihilismdesire
Employees Worked With
David Rasnake
April 08, 2015
Deceptive . Worst Experience Ever. I leased a car and after a month they STILL hadn't processed the paperwork with Ford Credit. Then I received a call th . Worst Experience Ever. I leased a car and after a month they STILL hadn't processed the paperwork with Ford Credit. Then I received a call that they needed my signature on "something to correct an error". Luckily I read the paperwork because it changed the terms of the deal and monthly payment amount making the car more expensive. That is not how you negotiate and not how contracts work. Don't waste your time with them. There are far better dealers who act with honesty and integrity. More
by S
Employees Worked With
Sarah Byrd
April 07, 2015
ChyrellB My experience was awesome. I have been a customer since 2014 and I would not trade my experience for anything. Lindsay Ford of Wheaton rocks!!!. My experience was awesome. I have been a customer since 2014 and I would not trade my experience for anything. Lindsay Ford of Wheaton rocks!!!. More
by ChyrellB
Employees Worked With
Avan Harris
April 01, 2015
Lindsay Ford Used Cars I was quite disappointed in my experience with Lindsay Ford Used Cars. The salesman mislead me when I asked about repairs that the vehicle needed and I was quite disappointed in my experience with Lindsay Ford Used Cars. The salesman mislead me when I asked about repairs that the vehicle needed and was cavalier regarding how soon the repairs could be made, the finance team did not adhere to my request, and the management team was slow to respond to my complaints about my experience. The team did not make me feel as if my business was important to them. More
by Phil
Employees Worked With
Avan Harris, Dilia Giron, Sarah Byrd
March 31, 2015
Great Experience Reggie Mack helped us out while looking for a used car and kept in touch with us till we could make it down to look around. Everyone we spoke with was Reggie Mack helped us out while looking for a used car and kept in touch with us till we could make it down to look around. Everyone we spoke with was very nice. AAA +++ Dealership. If looking for a car again we will pick them first to check out :-) More
by "REDEYE"
Employees Worked With
Reggie Mack
March 30, 2015
Don't succumb to their pressure Walk into the showroom at lunch time to buy a car on December 31st. I told them that I didn't want to be there all day because of plans in the evening Walk into the showroom at lunch time to buy a car on December 31st. I told them that I didn't want to be there all day because of plans in the evening to bring in the New Year. 8 hours later, I was in a rush to make my evening commitments. Now that, that is out of the way, let me explain why this was the worst car buying experience I have ever had, and will ever have. I saw their prices online and they had the best prices in the market for the vehicle I was looking for which is why I drove 30 miles to get there. Once I was there, they began explaining thay their online prices include all incentives even though you don't particularly qualify for some, if any, of them. I should've walked away at that point but every time I hinted that I was ready to walk away, they sweet talked me into staying cause they would work out a deal that would place me where I'd like to be at. During the course of the day, I kept overhearing their manager (maybe) talking about how they were short on meeting their sales goal for the day and that they had to keep selling so they met thay goal. Nothing was more unprofessional to see than to see the store manager adding pressure on the sales team so they can turn around and place even more pressure on buyers. Anyway, I told them I wanted a payment at 'x' amount and I walked out with a payment over $100 more than what they said I'd be paying. They said they would give me 'x' amount of money cash back to assist with payments, but I didn't receive the money until after my first payment was due, and it wasn't even what they had agreed to give me. To cut a long story very short, I warn any potential car buyers to stay away from Lindsay Ford. I get a nasty feeling when I hear all of their marketing on the radio every day. With so many Ford dealers in the area, save your time and money and take your business to a more respectable place that values you, your time, and not just your money. More
by JGDMV
Employees Worked With
Leon Marte, Sarah Byrd, Monty Harika
March 28, 2015
Smooth Operators all around this place. Come in, drive out, see Reggie or Isiah if you can and you can be sure they'll try anything to get you on wheels. all around this place. Come in, drive out, see Reggie or Isiah if you can and you can be sure they'll try anything to get you on wheels. More
by CC123
Employees Worked With
Reggie Mac ISIAH Tate
March 25, 2015
DISHONEST. SHADY. RUDE. DONT BE FOOLED JUST GO ELSEWHERE. My worst car buying experience ever. Extremely rude and dishonest. If you don't trust me just go and try it out. Their cars are way overpriced if My worst car buying experience ever. Extremely rude and dishonest. If you don't trust me just go and try it out. Their cars are way overpriced if you compare with Kelley's Blue Book and the prices that they put out on the lot and online are thousands of dollars more expensive. Furthermore, once you get there they tell you about their $1000 fee which is insane -- I am used to paying fees and taxes but not to this level. My car salesman knew nothing at all about the car. I actually taught him a lot more and couldn't answer basic questions. I was not allowed to take more than a 20 minute test drive on a car they were trying to sell me for basically 35% mark up on its price and they were trying to bully me into buying the car from the first second. I know how to deal with these people and did my research but they were just on another level of hilariously incompetent. They even tried to get me to sign some form saying I promise to buy the car if offered at a good price to me which they said was "meaningless" (if its meaningless why ask me to sign it?) no other dealership of all the used dealerships I went to in the area asked me to sign that. The manager was much worse than the guy selling the car. Almost everything he said was dishonest. He was extremely rude and didn't even seem like he wanted to sell the car. The price he offered was thousands of dollars more than Kelley's Blue Blook and I basically showed him cars all over the U.s. with a lower price and lower mileage and that his price was near new cars -- he wouldn't budge or meet me half way trying to trick me into saying an expensive price and then buying it even after I gave him 3 low ball offers, the last one being around the price he bought the car for. The feeling I felt when seeing the xxxxxxx manager guy was that even if he gave me this car with $2000 off its price, I would still not buy it from him because of how rude and how dishonest he was I would feel upset that I gave his dealership money and not a nicer more honest less slimy guy from another dealership even if he was more expensive. I realized when walking out that that is exactly the opposite of what you want to feel when leaving a dealership!!! This guy is the worst. To make matters worse when we couldn't agree and I walked out he basically kicked me out didn't say goodbye and was extremely rude again. I would recommend going anywhere else but here. This guy is even worse than the used car salesmen in the movies. I would be scared to buy his cars honestly. More
by qaraqa3matte
Employees Worked With
Mike Engle
March 20, 2015
I feel comfortable and secured in buying my first car I bought my first car here and agent reggie mack was very helpful. He never gave us a hard time dealing with him in buying the car. We never felt like I bought my first car here and agent reggie mack was very helpful. He never gave us a hard time dealing with him in buying the car. We never felt like im talking to dealer i felt like he cared about my comfort and feeling of security in getting my first car. I was with my dad when we bought it and he also said he decided to get the car because aside from the car is in great conditon the agent was so easy to deal with. Four stars because were still fixing some minor issues that need to be addressed but over all I'm very happy! More
by MaryJoy
Employees Worked With
Reggie Mack
