Lindsay Ford of Wheaton

My favorite car purchased quickly I needed a great deal on a car fast, so Avan + the team at Lindsey Ford delivered in a big way. All within a couple hours...I drove the car, got a gre I needed a great deal on a car fast, so Avan + the team at Lindsey Ford delivered in a big way. All within a couple hours...I drove the car, got a great price, financing, made a deal, then drove the car off the lot. I love my Ford Focus, and Avan continues to help me keep it running well and stays in touch. Thanks Avan and Lindsey Ford! More

Unfortunately, your Typical Used Car Salesmen story! Where do I start… Bought the car and left it there for 3 days to have it cleaned and to have some minor body work done. When I returned to pick the ca Where do I start… Bought the car and left it there for 3 days to have it cleaned and to have some minor body work done. When I returned to pick the car up, much to my surprise the work wasn’t done and that’s just the start of the problems. Driving home from the dealership a warning light went on so I stopped to have it looked at. There was a bad sensor that needed to be replaced. The dealership did pay the $116 for that. I brought the car home on a Friday night and first thing Monday morning I took the car to the Honda dealership to have the whole car checked just so that I knew I had a solid car. Well come to find out there was some work that needed to be done. Just so you don’t thing the Honda dealership was trying to “make money” I took it to 2 different ones and both told me the same thing. 2 weeks later, the TPMS warning light came on again and come to find out… 1 of the tires on the car had 2 plugs & a patch so that was yet another expense…Two tires, rotating the tires & balancing them. When I called the dealership and spoke to Mike the GM, he basically told me that it’s not cost effective for the dealership to invest money into the used cars they sell and as long as it passes inspection that’s what matters. Well, in my opinion that’s a bunch of crap. If I’m writing you a check for $20,000 I should not only drive away with a solid/reliable car, but I shouldn’t feel like I was sold someone else’s problems! It took 2 months to get the registration and 5 phone calls, the features that were listed on the window sticker that the car was supposed to have… well guess what they were wrong! I didn’t find out about that until after I bought the car and when I questioned the GM about it, his response was the person who handles that was making a lot of mistakes and doesn’t work there anymore. ARE YOU KIDDING ME!!! This place is a complete joke and this is the type of service that gives “used car salesmen” the reputation they have. I would think twice about buying a car at this dealership because they haven’t grasped the concept of “service after the sale”. More

Lindsay redeemed themselves Two weeks ago I had come into Lindsay ford to purchase a 2014 Ford Explorer XLT that I saw online. After going in I spoke with a gentleman and had a v Two weeks ago I had come into Lindsay ford to purchase a 2014 Ford Explorer XLT that I saw online. After going in I spoke with a gentleman and had a very unpleasant experience in which I quickly sent an email to Lindsay Ford to express, in not the kindest ways, my frustrations. Hours after sending an email to Lindsay Ford i received a message from Mike Engle, the general manager, as well as I a phone call from Mike Traish, the sales manager. He apologized for the experience and asked if there was anything they could do. I explained to him that I wanted a specific truck and that's why I even came there in the first place. Mike assured me that he would do whatever he could to make sure my experience with Lindsay Ford was great. I needed up coming back to meet with the Sales Associate Randy Flock. He was super friendly, he showed me new & used models, explaining everything. He understood what I wanted while not trying to sell me something I did not want. While looking for the perfect car the General Sales Manager Sarah Byrd came up and introduced herself. She was aware of my first experience and really tried to make sure it was not repeated. During the entire process I was I contact with Mike Traish to make sure everything was going perfectly. Between Randy, Sarah, & Mike's help, I found the perfect car and I did not make the process easy. They went beyond my expectations. And I look forward to purchasing many more cars from Lindsay Ford of Wheaton. More

wasn't planning on buying a car, but they were great! Went by the lot to see what they had. Wasn't planning on buying a car, but everyone there was great. Avan showed me a 2012 GTI and I loved the car. We Went by the lot to see what they had. Wasn't planning on buying a car, but everyone there was great. Avan showed me a 2012 GTI and I loved the car. Went for a test drive, and that is all she wrote. The finance guys got me a great deal too! Buying a car from Lindsay Ford is something I would recommend to my own mother. More

Thanks for your help Avan I had a long time waiting for all my paper work but it was well taken care of with my dealer. Avan was very nice and always checked on me to see if I I had a long time waiting for all my paper work but it was well taken care of with my dealer. Avan was very nice and always checked on me to see if I needed anything. More

2014 Focus I had a great experience at this dealership and purchased a 2014 Focus, after having already visited several other dealerships in the area. Antoine T I had a great experience at this dealership and purchased a 2014 Focus, after having already visited several other dealerships in the area. Antoine Tindal was extremely helpful and patiently answered all of my questions ranging from specifics about the car (2014 Focus) to questions about financing. What I liked most is that Antoine and the others were straight shooters and not too pushy. I told them what I liked and they tried to accommodate me as best as they could on a price and payment plan that met my financing goals. Many of the other folks in the office were also friendly and helpful. Dan Ford was especially helpful in finalizing the purchase...despite not having all of my paperwork in order he was able to help me out. I would recommend this dealership! More

Awful experience Went to Lindsay ford three times in the past month and nothing was fixed or answered. Probably the worst dealership. Next time you consider using this Went to Lindsay ford three times in the past month and nothing was fixed or answered. Probably the worst dealership. Next time you consider using this dealership make sure you have a full day to get your car LOOKED at before they ask for another day to fix it. Wasted time and energy. Was promised an offer and time for a new car and never heard from them again. I called cooperate and they did not seem to care either. Definitely do not recommend ford and this dealership. More