These people are extremely friendly and courteous when they are taking your money. Once the purchase is completed, however, god forbid that anything should happen to your car. My purchase died the day after I took it home from the dealership. I immediately called, and was assured that the car would be repaired, and a replacement vehicle would be provided. The tow truck did not arrive for at least six hours, and the replacement vehicle never happened. i was without a car for two days. The dealer thought he was doing me a favor by paying for the repairs. When I asked for some kind of small recompense for the inconvenience, the dealer chose to ignore me. Caveat Emptor. Buyer Beware.