Lipscomb Chevrolet GMC - Service Center

Professional and friendly I have been buying my vehicles from Doug Gray for over 20 years now and always have had the best of service, and always professional in their sales I have been buying my vehicles from Doug Gray for over 20 years now and always have had the best of service, and always professional in their sales people, always fast and friendly service with quality, not much more you can ask for in a dealership More

Service, warranty work Everyone was very courteous and helpful.the work was done very timely. I would recommend this service department to my friends and family I was comple Everyone was very courteous and helpful.the work was done very timely. I would recommend this service department to my friends and family I was completely satisfied More

Very helpful Very knowledgeable service department. Helpful and quick to get the vehicle back. Kept me up to date on the progress of their work. I would recommend Very knowledgeable service department. Helpful and quick to get the vehicle back. Kept me up to date on the progress of their work. I would recommend their services. More

Happy Campers We were traveling west from Indiana and were camping by Elk City OK and sight seeing parts of Route 66. We were on Route 66 when truck started acting We were traveling west from Indiana and were camping by Elk City OK and sight seeing parts of Route 66. We were on Route 66 when truck started acting up. We called Doug Grays and asked about having it checked before we headed to Tucumcari NM. They told us to bring it in first thing the next day. Upon arriving at dealership the truck stopped driving. They checked it and transmission was out. It was under power train warranty and they provided a loaner. They kept us updated during repair and finished the job sooner than what they had thought. We would definitely give them two thumbs up for the way they took care of us. Entire staff was very nice and helpful More

Professional and fast service As soon as I dropped my car off I was called back in no time to tell me what the problem was. Once I gave them the go ahead it was fixed very quickly. As soon as I dropped my car off I was called back in no time to tell me what the problem was. Once I gave them the go ahead it was fixed very quickly. More

Know your service agreement They tried to charge me for a free oil change. Did not check the computer status for my vehicle. I had to tell them it was still under GM service. They tried to charge me for a free oil change. Did not check the computer status for my vehicle. I had to tell them it was still under GM service. More

Was met by a rude, hateful, man The man that met me at the service counter was rude, curt and needs some customer service skills. I presented a coupon I recieved in the mail. He quic The man that met me at the service counter was rude, curt and needs some customer service skills. I presented a coupon I recieved in the mail. He quickly pointed out it was Not their coupon. Then he handed me a pamphlet with other things that he pointed out I need done. Like $325 worth of work. Like I carry around or have an extra $325 in my pocket. I will go to the dodge place again instead of your place. I work in Retail.......your people are rude and not very nice. More

Fast and professional service I highly recommend Doug Gray to anyone !!! And I can use my football card to get $5 off my oil change all year long !! Best place in town I highly recommend Doug Gray to anyone !!! And I can use my football card to get $5 off my oil change all year long !! Best place in town More

The service manager got my vehicle in quickly an out quickly Friendly service- job well done- in and out the same day. Explanation of work done. Helped with extended warranty. Everyone was extremely helpful an Friendly service- job well done- in and out the same day. Explanation of work done. Helped with extended warranty. Everyone was extremely helpful and got the job done More

Oil leaks My 2015 Silverado went nearly 4 years without any leaks. Now I have had 3 oil pans leaks in the last 5 months. The service department has repaired the My 2015 Silverado went nearly 4 years without any leaks. Now I have had 3 oil pans leaks in the last 5 months. The service department has repaired them but has not come up with an explanation for why it’s happening. Truck dependability is gone!!! More